Roomvu is looking for a customer success specialist who will take a key role on our team. You’ll be working alongside support team members, collaborating on various teaining roles. and specially working with roomvu enterprise clients and key account holders.

Responsibilities

• Key Account Management
• being the point of contact with hig value clients and dealing with their requests
• being able to understand technology and deliver value
• Assist with ad-hoc projects and provide support as needed to the administrative and leadership teams.

Requirements & Nice to Have's:

• 2-3 years of relevant Customer Success experience.
• Post-Secondary education in Human Resources, Business Administration, or a related field.
• High attention to detail.
• good understanding of social media and software sale.

About Us

About Us

Roomvu is the Content Factory for real estate agents entirely automating content production, publishing, advertising, and ultimately customer acquisition, historically reserved for large real estate operations. Roomvu’s smart content factory picks the trending topics using A.I., creates realtor-branded videos based on the topic, automatically publishes the videos on their Social Media and captures leads for them. We source and create the content, publish it, and optimize their Social Media ad campaigns using A.I. Todate Roomvu has acquired 28000+ customers across Vancouver, Toronto, L.A, S.F, Miami, NY. Roomvu Data is integrated with Most Real Estate Boards, Such as Vancouver, Toronto, California Real Estate Boards, so it is geographically relevant and credible. Our team is currently about 50+ people in 5 countries.

Other things roomvu offers:

• Opportunity to grow
• Salary and performance-based bonus
• PTO and paid holidays
• Dental Care, Private Practitioner and Extra Health benefits
• Opportunities for professional development and advancement
• Weekly 'happy hour'
• Fun team-building events and activities
• Tight-knit work environment of a small company
• Roomvu is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability,protected veteran status, and other statuses protected by law.

Roomvu has appeared on Inman News (https://www.inman.com/2021/03/05/roomvu-makes-effective-web-video-marketing-fast-and-affordable), TechCrunch, Forbes, Drastic Summit, Yahoo News, etc. You can also learn more in this short video https://www.youtube.com/watch?v=LCAaPi2LddA&ab_channel=roomvu

- Roomvu is backed by the National Association of Realtors’s Second Century Ventures and works with industry leaders in the real estate to facilitate its growth https://www.nar.realtor/newsroom/second-century-ventures-selects-10-tech-companies-for-2022-reach-canada-program

You can watch our intro video https://www.youtube.com/watch?v=LCAaPi2LddA.

Job Type: Full-time

Salary: $60,000.00-$70,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Remote: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's Degree (required)

Experience:

• real estate industry: 2 years (required)

Work Location: Remote

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