Pocketpills is Canada’s online pharmacy. We are revolutionizing the pharmacy experience by combining personalized care with innovative proprietary technology. We are a team of pharmacists, engineers, designers and data scientists transforming a $42 billion industry. Through our easy-to-use app and website, members can fill prescriptions, order refills and consults with pharmacists—wherever and whenever they need. With a presence in every province and territory, we are committed to making medication more accessible and affordable for all Canadians. Pocketpills is one of Canada’s fastest-growing healthtech companies, with over 200 team members and counting! We are a proudly people-first company with a 4.9 Glassdoor rating and 4.7 stars from our members on Google.

We are looking for a self-motivated, customer-centric, technology lover Pharmacist committed to getting the job done on time.

We are revolutionizing the $30B pharmacy industry in Canada, and we would like you to be part of our amazing team.

You will be responsible for:

• Provide consultation and answer medication-related questions over the phone efficiently and courteously.
• Talk to patients to complete their profile, medication history and set up preferences of shipping and delivery.
• Verify logged prescription on time to ensure efficient operations.
• Provide coaching and guidance to pharmacy team members to improve the pharmacy processes.
• Ensure compliance with applicable Federal and Provincial laws, rules and regulations.
• Partner with pharmacy manager and Operations management to review processes regularly to ensure optimal efficiency, effectiveness and embrace continuous improvement.
• Review escalated issues for resolution. Interface with patients and team members as needed to resolve.
• Do anything in your capacity to make sure that the patient is never out of medications.

You have:

• Bachelor's degree in Pharmaceutical Science or Pharm-D.
• 2+ years of experience as a staff pharmacist.
• Ability to achieve results with a strong sense of urgency and a "can-do" attitude.
• Ability to learn and handle new software platforms.
• Detailed oriented, team player and positive attitude.
• Strong problem solving and analytical skills.
• Ability to maintain effective interpersonal relationships.
• Strong time management and organizational skills to meet tight deadlines.

Status: Casual

Office hours: Monday - Saturday, 7am - 5pm PST