We are growing!!! Ready to be part of an incredible team?

We are currently looking for a Full Time Optometric-Administrative Assistant to join our team in one of our Stratford, Ontario clinic, Erie Street Eye Clinic.

Are you an enthusiastic, customer-driven, team-focused person who has an eye for fashion and is passionate about the healthcare industry?

Our clinic offers a fun and professional work environment with opportunities to grow. We live by our mission statement…Your Vision is Our Focus.

TRAINING WILL BE PROVIDED. If you have experience in the eye care industry, great!

If not, we are willing to train a motivated candidate. Experience in retail, hospitality and customer service is beneficial.

Our compensation package includes competitive wages depending on level of experience, group benefits, medical, dental, vision care, life insurance, and paid training opportunities.

Please see our website at www.eriestreeteyeclinic.comto ensure our location and hours are a good fit for you.

Position details:

· You will be taught the necessary OHIP and appointment codes, and how to operate the scheduling software.

· Update electronic records, and perform other routine clerical tasks as assigned by the Office Manager

· Answer and maintain website and email inquiries for scheduling appointments and checking on orders, etc.

· Maintain patient records, insurance submissions, and maintain clear financial records for patient files and office day end.

· Instruct patients on proper eyewear use and care of new eyeglass lenses.

· Call patients to let them know when their glasses/order is ready as needed.

· Troubleshoot and problem solve eyewear concerns and issues to ensure patient satisfaction as able or refer to correct source.

· Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.

· Maintain an organized and tidy workspace and ensure each morning/evening that the clinic is organized and tidy.

· Organize seasonal window displays.

Our ideal candidate:

· Passionate about providing a great patient experience.

· Motivated with strong ability to prioritize and re-prioritize as new tasks are introduced.

· Excellent phone and customer service skills

· Must have experience using Microsoft Office, Outlook

· Data entry

· Meet deadlines as required by doctors/managers.

Schedule:

· Monday to Friday

· Schedule may vary

Please forward resume to info@eriestreeteyeclinic.comor agspittal2020@gmail.com

Attention to Angela Mulholland

Application deadline: June1st, 2023

We will be contacting the candidates selected for interviews and appreciate all other applicants who applied for this position.

Job Types: Full-time, Permanent

Salary: $17.00-$20.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Store discount
• Vision care

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)
• Medical office: 1 year (preferred)
• Medical sales: 1 year (preferred)
• Accounts receivable: 1 year (preferred)
• Retail sales: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person

Application deadline: 2023-06-01

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