About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 38 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

About the Department of Student Learning Services

Student Learning Services (SLS) at Mount Royal University offers a wide range of supplementary programs and activities to support students in the learning process. SLS provides writing, math, and learning support — including the Peer Learning Program.

About the Role

The Peer Programs Supervisor oversees the development, administration and supervision of the Peer Learning Program, which includes two staff members and 100+ student volunteers. The incumbent must have strong leadership and volunteer management skills, be familiar with learning theory, and understand the post-secondary environment.
The demands of this role require the incumbent to have the capacity to work in a complex environment with shifting priorities and the skill to manage and effectively liaise with multiple stakeholders across campus. This position is highly student-focused and the success and satisfaction of students and the student experience is paramount.
This multi-faceted, fast-paced role reports to the Manager, Student Learning Services. It is a full-time, on-campus role working 35 hours per week; sometimes evening or weekend work may be required.

Responsibilities

Strategic Leadership

• In consultation with the Manager, implement the strategic direction for the program
• Ensure the programs and services are being offered in an intentional strategic manner
• Closely monitor student success and adjust programming to address gaps
• Maintain connections with professional networks and associations to monitor trends and best practices
• Strategically and proactively engage in stakeholder conversations

Program Development and Assessment

• Research best practices to support and promote peer to peer learning
• Build partnerships with faculty to understand course structure in order to develop program offerings that address learners’ needs
• Strategically develop the Peer Learning Program outcomes and structure
• Implement assessment tools in line with the department strategic plan
• Analyze data from assessments to make strategic program decisions and ensure quality

Human and Fiscal Resource Management

• Work with the Manager to supervise two employees, including their recruitment, orientation, training, coaching, and related administrative requirements
• Lead volunteer recruitment and management, including mediating issues between students with tact and diplomacy while maintaining consistency
• Follow assigned budget and contribute to decisions for sound resource allocation that maximizes program reach

Marketing and Communications

• Design marketing campaigns and program materials to build support for the program
• Ensure timely communication with students and stakeholders

Qualifications

• Bachelor’s degree preferred, or equivalent
• 5-8 or more years of supporting students, preferably in post-secondary education
• Previous supervisory experience preferred
• Initiative to be a self-starter, to work independently with minimum supervision
• Excellent oral and written communication skills including formal presentations
• Time management, ability to meet deadlines, organizational ability, attention to detail
• Team player with the ability to problem-solve with diplomacy and tact
• Strong research, assessment, and evaluation skills with experience in managing data using spreadsheets/databases

All interested candidates are encouraged to apply.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.
At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

Union: MRSA

Classification: SAC10 - Academic Services X

Salary: $69,794 - $88,321/year

Closing Day: May 22, 2023

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).