Loyalist College is located on the territory of the Huron-Wendat, the Anishinaabeg, and the Haudenosaunee people. We acknowledge our shared obligation to respect, honour, and sustain these lands and the natural resources contained within. Loyalist College is Ontario’s Destination College – empowering students, faculty, staff, and partners through experiential, industry focused, cluster-based education, training, and applied research programs. Located on more than 200 acres in the beautiful Bay of Quinte region, the College is perfectly positioned between Toronto, Ottawa, and Montreal. Loyalist College is a close-knit community where students and their success come first. Loyalist provides personalized attention in small classes, rewarding field placements, and superior student services. Its Belleville, Bancroft, and Toronto campuses and Port Hope satellite location support programs and services for more than 6,000 full-time and 8,000 part-time students each year.

Reporting to the Director, Indigenous Services, the Office Coordinator provides administrative support, academic support to students, and coordinates activities for staff, faculty, students and community members who are seeking assistance in the Indigenous Resource Centre while being responsible for the day-to-day operations of the Indigenous Resource Centre.

• Prepares and processes sensitive and confidential information and correspondence
• Creates and maintains databases for tracking purposes
• Maintains departmental files and records
• Sources and purchases instructional and office equipment and supplies
• Processes financial and budgetary information, including Adaptive Planning
• Documents, analyzes, and produces reports and proposals, internally and to the Ministry on activities and outcomes
• Identifies, assembles, organizes and produces materials and information for reports, meetings, departmental programs and presentations
• Recommends and develops policies and procedures for the effective office management of Indigenous Services
• Verifies and reconciles the accuracy of reports, staff expense claims and documents
• Compiles and maintains work study students’ attendance records for submitting into the payroll system
• Maintains full time attendance reporting through Attendance Tracker software
• Responds to issues and requests by providing general and specific information in response to in-person, telephone, and email inquiries
• Assists in planning, scheduling, promotion, and delivery of community-based programs and workshops promoting awareness and understanding of cultural practices
• Provides academic support to the students who use the services of the Indigenous Resource Centre (i.e. mentoring and identifying appropriate assistance and support)

• Completion of a two (2) year diploma in Business Administration, Human Studies or equivalent
• Minimum three (3) years’ experience providing administrative support in an education setting
• Proven customer service skills in a fast-paced environment
• Professionalism, tact, discretion, and diplomacy are required
• Ability to exercise independent judgement and problem-solving for complex and sensitive situations
• Excellent computer literacy skills
• Excellent verbal and written communication and interpersonal skills
• Ability to work effectively with a team and independently
• Excellent organizational, time-management, multi-tasking and priority setting skills
• Knowledge of Indigenous language and traditional practices, culture and ceremonies preferred
• Valid driver’s license and clean driver’s abstract
• The incumbent identifies as being of Indigenous heritage including First Nations, Metis or Inuit (as a bona fide occupational requirement, under Section 24(1) of the Ontario Human Rights Code
  
  Please note: Following an offer of employment, candidates with Canadian credentials will be required to provide official transcripts from the granting educational institution(s); candidates with international credentials must provide World Education Services (WES) evaluation (at their own cost) confirming Canadian equivalency of their credentials.
  
  Loyalist is committed to promoting a diverse and inclusive college community. We encourage and welcome applications from marginalized and equity seeking groups. Loyalist College is committed to accommodating applicants with disabilities throughout the hiring process. If you have accommodation needs, please inform us as soon as possible by sending an email to peopleandculture@loyalistcollege.com

Benefits for Full-time Support Staff include:

• A comprehensive Extended Health & Dental Plan (covering 85% of eligible paramedical services up to a combined maximum of $2,000 in any calendar year): College Employer Council website with Benefit Booklet
• A defined benefit pension plan with CAAT pension where you will enjoy the certainty of predictable and secure lifetime pension payments: CAAT pension website
• Life and accident insurance
• Out-of-country travel insurance
• Pregnancy and parental leave, including a top-up to Employment Insurance benefits
• Tuition reimbursement opportunities and 3 paid professional development days/year

• After 1 year of service, vacation entitlement starts at 15 days
• December closure period without loss of pay for scheduled hours
• Employee Family Assistance Plan - provides timely short-term counselling and consultation assistance to employees and their immediate family
• A discount on membership to the fitness centre
• An Inclusive and Accessible Workplace