Night Auditor, Part time

The Holiday inn Express and Suites Edmonton SW-Windermere is located 6125 Andrews Loop SW Edmonton. Our profession team is looking for Night Auditor to for join our busy and professional team.

Please call send your resume by email, or you can drop your resume off to Hotel Front Desk.

Secondary (high) school graduation certificate

Experience an asset

Business Equipment and Computer Applications

* Word processing software

• Multi-line switchboard
• Internet

RESPONSIBILITIES:

• Supervises and administers all night audit functions
• Balances all revenue and settlement accounts nightly
• Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures
• Maintains files and resets the system for the next day of operations
• Follows up promptly on guests requests and issues
• Provides excellent customer service to all guests
• Welcomes and greets all guests, performs check in and check out procedures
• Answers guest inquiries and provides assistance in a professional manner
• Answers all incoming phone calls and takes reservations

• Act as the hotel system Opera during night hours including calling in to open tickets with PMS system support during the overnight hours if a system fails or issues occur.
• Accurately follows cash handling procedures
• Adheres to all department and Company’s policies and procedures
• Ensures guests’ security by the proper handling of guest room keys and personal information
• Performs any other job related duties as assigned

CANDIDATE REQUIREMENTS:

• Hotel Night Audit/Front Office experience is a MUST
• Experience with the Opera PMS is a prerequisite
• Proficient using a computer, good knowledge of excel and basic accounting principles
• University/College Diploma is preferred
• Commitment to customer satisfaction
• Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner
• Organized and able to work in a fast-paced, multi-tasking environment
• Excellent communications skills
• Works well under pressure in a changing environment
• Fluency in English, written and verbal; a second language is an asset
• Ability to work with minimal supervision
• Able to stand for an 8 hour shift
• Must be able to work evenings, overnights including weekends and holidays
• Main shift will be 11:00 pm to 7:00 am, must be flexible to occasionally work from 9:00 pm to 5:30 am.

Job Type: Part-time
Part-time hours: 16 per week

Salary: From $15.00 per hour

Benefits:

• On-site gym
• On-site parking

Schedule:

• 8 hour shift

Experience:

• customer service: 1 year (preferred)

Work Location: In person

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