General Manager Job at Boston Pizza Fergus

Boston Pizza Fergus Fergus, ON

We are looking for a General Manager who is passionate about guest service and providing an excellent guest experience. Reporting to the Owner, the General Manager will ensure that all guests are provided with the best experience possible and all responsibilities are conducted in a professional manner.

DUTIES AND RESPONSIBILITIES:

  • Fostering a positive and fun company culture.
  • Building a strong team and maintaining an accurate and up-to-date plan of restaurant staffing needs.
  • Preparing schedules and ensure that the restaurant is properly staffed for all shifts as needed.
  • Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out and delivery and guest recovery.
  • Maintain a positive attitude that promotes teamwork within the restaurant.
  • Management of controllable costs: Food, beverage, labour and QC line.
  • Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.
  • Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement and sales growth.
  • Oversee repairs and maintenance of the facility.
  • Other duties as required.

SKILLS REQUIRED: CUSTOMER SERVICE, EDUCATION AND EXPERIENCE

  • Must have full-service restaurant management experience.
  • Friendly and personable with a customer service focus.
  • A positive and team-oriented attitude and promotion of 'all-hands-in' by being hands on.
  • Previous experience in high volume, full-service food service.
  • Strong communication and interpersonal skills, both written and oral.
  • Must be able to work flexible hours including opening, closing, weekends and holidays.
  • Must be able to work with minimal supervision and have a strong initiative.
  • You must be able to perform efficiently during high volume peak periods.
  • Strong analytical/decision-making skills.
  • Ability to multi-task in a fast-paced food service environment.

Must Live in Ontario and be available to work immediately

Job Types: Full-time, Permanent

Salary: From $65,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Vision care

Flexible Language Requirement:

  • French not required

Supplemental pay types:

  • Bonus pay

Experience:

  • Full-service Restaurant Management: 1 year (preferred)

Licence/Certification:

  • Food Handler Certification (preferred)
  • First Aid Certification (preferred)
  • Smart Serve (required)

Work Location: One location




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