Position: Shift Security Supervisor
Vertical: Datacenter Physical Security
Reports To: Security Team Manager (STM)

Location: Richmond Hill, ON

Pay Rate: $25.35/hr

Shift: Monday to Friday 0700-1500

SUMMARY
Maintains security and safety of people and property in assigned data center. Observes and reports activities and incidents. Duties will include supervising guards for use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• Read and apply Screening SOP.
• Assist SSM in scheduling Screening Officers.
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper procedure for all matters requiring escalation.
• Be proficient in both walk-thru and hand-held metal detectors.
• Collect shift activity reports and turn in to SSM for review.
• Conduct shift pass down to include inspection of Screening Officers for proper uniform and equipment.
• Ensure all posts are properly staffed.
• Maintain screening stations in accordance with the Screening SOP.
• Ensure proper screening technique is utilized.
• Conduct drills on Screening SOP requirements.
• Observe each Screening Officer for both proper technique and verbal instruction to person being screened.
• Conduct spot remediation training when improper techniques and /or verbal instructions by Screening Officers are observed.
• Relieve Screening Officers for break/lunch
• Respond to escalations.
• Escalate issues and/or violations to the SSM.
• Perform function checks on walk through metal detector (WTMD) and hand held metal detector (HHMD) at the beginning of each shift.
• Inform Screening Officers of new or updated procedures and perform practical exercise before utilization.
• Inquire with persons being screened for feedback on the screening process.
• Document and inform SSM of Screening Officers who are not meeting the Screening SOP standards.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

MINIMUM HIRING STANDARDS:

• Security Supervisor experience (3 yrs minimum)
• Must have excellent communication skills.
• Must have a reliable means of transportation (public or private).
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED. Post Secondary education in a related field is an asset.
• Be able to pass federal government reliability clearance.

Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups; namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process.

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Job Types: Full-time, Permanent

Salary: $25.35 per hour

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift

Experience:

• Security Supervisor: 3 years (required)

Licence/Certification:

• Ontario Security Guard Licence (required)
• First Aid and CPR Certificate (required)

Work Location: In person

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