As a Gatestone Team Member, here’s what’s in it for YOU!

Life at Gatestone is fun and rewarding! The customer experience is at the heart of our DNA. As a Financial Services Representative, you will be responsible for answering calls from customers with the goal of listening, understanding, and resolving issues in a timely manner. You will have the chance to evolve within a rapidly growing company and enjoy the flexibility of working from home.

• Performance-based bonus opportunities (More money? Yes, please!)
• Paid, full-time training provided
• Supportive leadership and coaches
• Work from home (No worries! We provide the necessary equipment)
• Fun workplace environment with Employee Engagement Initiatives (Even if you work from home!)
• Ongoing training to be the best that you can be in your job
• Leadership development programs to prep you for career growth opportunities (Gatestone loves to promote from within)
• Growth opportunities within the company
• Employee discounts to local stores and services (Who doesn’t like saving money?)
• Bonus opportunities through our Employee Referral Program

As a leader in the BPO call center industry, we attract top talent, and with that, our performance and customer service compared to our competition are best in class! This allows us to grow as an organization with our existing partnerships and new ventures. This growth creates internal and external opportunities –be a part of the excitement!

What you’ll be doing

• As a Financial Services Representative, you will leverage your training to assist customers by proposing solutions to address their financial situation.
• Negotiate payments and payment plans
• Adhere to your schedule and maintain excellent attendance
• Treat customers and co-workers with dignity & respect

Training Start Date: March 6th 2023

How you’ll be great at this

• Customer-centric, putting customers first!
• Engaging, goal-oriented & passionate about personal growth
• Strong communication skills
• Multi-tasking is a huge plus!
• Motivated by success and the desire to want more
• Excellent attendance
• Excellent typing skills
• Excellent written English
• Excellent French

That’s it! We will do the rest! If you have previous experience or not, our robust training program will prepare you with the skills needed to be successful!

Hours of Work:

• Monday to Friday: 7 am – midnight (EST)
• Saturday: 7:30 am – 9 pm (EST)
• Sunday: 10 am – 6 pm (EST)

Who We Are

Look at some of our corporate YouTube content, and please keep in mind that these videos were captured before COVID-19.

• Corporate Video: https://www.youtube.com/watch?v=zRjHeDgcHbs
• Employee Experience: https://www.youtube.com/watch?v=DELwC16Pjig
• Bloopers: https://www.youtube.com/watch?v=KRcZu5zd64Y

Be a part of an Awarding Winning Company. Apply today!

We are an accessible workplace.

Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process.

Job Type: Full-time

Salary: $18.00-$19.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Work Location: Remote

Expected start date: 2023-03-06

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