Come As You Are

Your gender, your gods, your love life, your skin, your abilities are what we celebrate at Aria Vent! We are progressive, open-minded and value diversity of thought as we know this is what pushes us to do things better than our competitors. If you are good at what you do and work hard, we welcome you to come as you are.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways! Tell us why you think you're the right person - you may be just the candidate we are looking for.

About Aria

At Aria, we are on a mission to reimagine mundane unloved building products. We make building products sexy and we’re bringing a new school approach to an old school industry.

We create a work environment where you can excel at the things you're good at, experiment with tasks you love doing, and challenge yourself to learn new things that are outside your skill set. We are building something extraordinary for the long-term with our team and customers. Don’t believe us? Ask our team members - they certified us as a “Great Place to Work®”!

The Opportunity

This is a great opportunity for the right candidate to flex their strategic ability and deliver results through our operations team. Aria Vent has experienced 7 tremendous years of growth by bringing something tangible (+ patented!) to the market. You’ll have the opportunity to feel your impact, provide mentorship, and create a legacy in an eager, scaling team.

We want to see how you design, implement, monitor and measure core operational functions from end-to-end. This dynamic Director of Operations is a critical voice for our operational strategy, leveraging results through other leaders, and overseeing the day-to-day operation of two warehouse facilities (Toronto, Ontario + Fort Worth, Dallas).

What you’ll be doing:

Fundamental to our success as an organization is building scalable processes. We want a DOO who understands the levers and impacts of the business on a macro and micro level. This incumbent must love data - we are highly driven by our internal KPIs and it will ultimately be up to the successful candidate to optimize our operational processes by establishing KPIs that detect inefficiencies, optimize cost, and find solutions to streamline our overall operations.

Job Responsibilities:

Leadership [40%]

• Oversees a team of managers across various operational departments:
  • Warehouse (shipping, receiving, order fulfillment)
  • Quality control (inspections, eCommerce returns)
  • Production (packaging/assembly of products)
  • Procurement (liaise with product development)
• Leads the operational teams of managed facilities (Toronto, ON & Fort Worth, Texas)
• Delivers results through others by ensuring team is operating effectively and removing roadblocks to success
• Implements company vision, values and culture throughout all systems and decision making

Operational Excellence [30%]

• Manages relationships with manufacturers
• Involved in operations expansion and monitoring: new warehouse locations, third party logistics providers, and operational integrations
• Develops operational process documentation
• Improvement of gross margins through process optimization, automation and cost management strategy

Inventory Planning [30%]

• Oversees supply chain management (forecasting)
• Resourcing adequate inventory at various locations to maximize turnover while minimizing outages
• Procurement of new manufacturing to support increased demand needs

10-15% Travel Required - predominantly in-office role at HQ warehouse [Toronto] with travel required to Dallas-Fort Worth warehouse minimum 1 week/quarter

You’re a good fit if you:

• Have worked in operations for at least 8 years
  • Bonus points if you hold formal education/certifications in the field (i.e. Lean Six Sigma)
• Have experience with relative Warehouse Management Systems (WMS)
  • Bonus points if you are familiar with SAP Business1
• Have led other leaders for at least 3 years
• Are driven and revved up analyzing data to support sound decisions
• Are an effective communicator - multi-level stakeholders, external negotiations
• Are comfortable in a scrappy start-up environment where resourcefulness is key and you know you will make mistakes to learn from
• Live for organization and finding better ways to do things
  • planning, scheduling and time management are critical for this role
• Take pride and pleasure in producing high quality work
• Like to have fun (we take our customer experience seriously, but not ourselves)

What’s in it for you?

• Vibes:
  • Open concept, bright, dog-friendly office vibe (our furry friends can’t wait to meet you!)
  • Fully stocked kitchen with snacks and fresh fruit
  • Extra long summer Fridays (May - October)
  • Cool peeps
  • Great Place to Work® Certified

• • Member of Ontario Disability Employment Network (ODEN)

• Flexibility:
  • Hybrid work options (most of the team can work a couple days/week from home. Since our warehouse team is unable to work remotely, they leave an hour early each Friday to give them some time back the rest of the team gets to save by not commuting each day.)
  • We have a reliable, tight-knit team structure to make all work environments professional and comfortable.
  • Strict “No email/slack on phones” policy and “No email/slack outside of office hours” policy - we value our personal time and are committed to protecting this for our team members.

• Show me the money!
  • Competitive compensation (all of us have a base + bonus structure, even our warehouse team, because we value our hard work and want it to be recognized)
  • Employee Stock Option Plan (see, we are like a tech start up!)
  • Modern employee benefits, including:
    • $3,000 paramedical health (no per practitioner max)
    • $2,000 for mental health support
    • $2,000 Lifestyle Spending Account to be used on “anything that makes your life easier”
    • Plus vision, dental care, drug coverage, and travel insurance
    • Dependents included!
  • Great tools including a Macbook

• Need More?
  • An opportunity to develop very rapidly in your career. Super-immersive learning environment and the opportunity to develop your career with us
  • Access to professional development training with leading educators such as Brainstation

Our Company
We get people excited about mundane, unloved building products. Sounds wild, we know. See for yourself, check out our Instagram.

We invented the first modular air register that can be customized to any surface material. Although air registers are our flagship products, we are quickly diversifying into new categories.

We are a small (30 people) team of ambitious, creative, boot-strappers led by our female founder. Our company culture is centred around collaboration, humility and the discipline to work intentionally. As a high growth business, we are constantly evolving and scaling.

We create a work environment where you can excel at the things you're good at, experiment with tasks you love doing, and challenge yourself to learn new things that are outside your skill set.