D365 CRM Functional Consultant Job at Procom
D365 CRM Functional Specialist
- Defines and develops the functional capabilities as related to selected modules within Dynamics 365. This role will be expected to perform services 40 hours per week.
- Works with Solution Architects to provide recommendations for OOTB configuration or custom solutions including deployments.
- Works with the business engineer to facilitate/co-facilitate requirements and design sessions.
- Works with team to configure, develop and implement solution(s) in Dynamics 365 and Power Platform
- Functions as the mentor for in-house functional specialist in-training team members
- Works with the information architect to model data changes to the Dataverse.
- Advises on best practices for configuring and extending Dynamics core features to support desired stakeholder outcomes and user experiences
Mandatory Requirements:
- Ability to configure and develop solutions/ custom solutions in Dynamics 365 and Power Platform based on stated business requirements
- Ability to build Power Apps and Power Automate solutions as required to meet business requirements
- Ability to contribute to and validate design to actual implementation to ensure adherence to best practices and governance
- Working knowledge of Dynamics 365 plug-ins/ web resources and ability to recommend potential options.
- Deep knowledge of the features, components and architecture of selected Dynamics modules.
- Experience implementing solutions that support customer service (Customer Engagement Module)
- Experience implementing solutions within the Field Services Module
D365 CRM Functional Specialist Assignment Length
12 months
D365 CRM Functional Specialist Assignment Location
Richmond, BC
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