We are currently looking to hire a new customer service consultant. The primary goal of this position is to learn the core functions of our business through appointment setting and consultation services. Within months of starting your career here you can begin moving up in the ranks. When you apply, please check your email for interview options. This is our busiest time of the year and this is the best way for us to organize things and give everyone a fair chance at applying. We fully train all new employees, so no experience is required for this position.

What is in it for you?

• Weekly Advances and Bonuses
• Hybrid office with remote flexibility
• 65k plus first year average income
• Bonuses
• Residual Income
• Exceptional commission rates
• Trip Incentives and other benefits
• Full Training

What are we looking for from you?

• Strong communication and interpersonal skills
• A positive attitude and results-oriented work ethic
• An ability to self-monitor progress on project goals and employ corrective actions as necessary
• Demonstrated problem-solving skills
• Results-oriented work ethic
• Able to work both independently and within a team environment

Key Responsibilities:

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships with customers through interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide solutions and follow up to ensure resolution
• Follow communication procedures, guidelines, and policies

Business, Sales, Customer Service and Management backgrounds are a definite asset when working here. Our approach to training and ongoing mentorship is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for. If you feel that you possess the qualities that we are looking for and would like to see if you are a fit for our company, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for a response.

Job Types: Full-time, Casual

Salary: $58,443.02-$66,507.10 per year

Benefits:

• Casual dress
• Company car
• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee stock purchase plan
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Retention bonus
• Signing bonus

Work Location: Hybrid remote in Victoria, BC V9A 6T2

Please Note :
optimuspartners.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, optimuspartners.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.