Customer Service - Parts Advisor Job at AMI Attachments Inc

AMI Attachments Inc Hawkesville, ON

AMI Attachments Inc is a rapidly growing heavy equipment attachment manufacturer located just outside of Kitchener/Waterloo. As an industry leader in design and manufacturing, AMI works to create quality, innovative, heavy equipment attachment solutions that are used in construction, mining, demolition, and the oil and gas industries throughout North America.

Do you have knowledge in the Heavy Equipment Industry? Are you good with remembering numbers & information? Are you looking for a career in a customer service role? If so, we have an opportunity for you! This position is for someone who enjoys a challenge and is willing to put in the work to make the customer's experience a positive one.

AMI Attachments Inc. is currently recruiting for a Parts Advisor. The Parts Advisor provides customer service to dealers to place parts orders, this involves parts breakdown, finding the correct parts required by the customer. Data entry for documentation, quotes, order confirmations etc. Answer general inquiries by phone, emails for internal & external customers.

EDUCATION / KNOWLEDGE / SKILLS

  • Post secondary education & relevant experience in a parts department
  • Technical knowledge specific to the heavy equipment industry
  • Customer focus: proven ability to build & maintain relationships through effective communication & strong interpersonal skills
  • Positive and motivated team player with a sense of urgency & attention to detail
  • Working knowledge of MRP/ERP databases, word, excel

We look forward to hearing from you! We thank everyone in advance for their interest in working with AMI Attachments; however due to the overwhelming number of responses we typically receive, only qualified applicants will be contacted. We are an equal opportunity employer Any person with disabilities that requires assistance during the application process can contact our HR department

Job Type: Full-time

Salary: $25.00-$27.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • Day shift

Experience:

  • Heavy Equipment: 2 years (required)
  • Customer Service: 2 years (required)

Work Location: One location




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