Customer Representative Job at Norclay Manufacturing
Norclay Manufacturing Burlington, ON
On-site - Office Environment - Monday to Friday, 8:00 am - 5:00 pm
**Must have** Supply Chain management and distribution experience, supporting retail
Norclay is a growing and dynamic company that is expanding its operations. If you are a positive, hard-working individual who wants to be part of a company with a supportive and high-performing culture, then this opportunity may be for you!
Duties and Responsibilities:
- Respond to and resolve customer inquiries
- Utilize customer database to provide updates: order confirmation and acceptance, bookings, dispatch advice, finalizing orders
- Data entry: enter orders and maintain order spreadsheet
- Create estimates, invoices and packing slips; invoice customers
- Other duties and responsibilities as required
Skills and Behaviour:
- Excellent communication skills (oral and written) – Fluent in English
- Attention to detail; high level of accuracy; manage priorities and meet deadlines
- Ability to work both individually and in a team environment; maintain strong working relationships with colleagues and customers
- Positive attitude; strong work ethic; desire to achieve goals; self-motivated
- Ability to troubleshoot, problem solve and create resolution
- Excellent computer skills (Microsoft – Excel); comfortable with databases
Education and Experience:
- Post secondary education in Business or Administration
- Minimum 1 year in a similar role
**Must have** Supply Chain management and distribution experience, supporting retail
Norclay Manufacturing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Upon request, we will provide accommodations during the recruitment process. We thank all applicants for their interest; however, only candidates under consideration will be contacted.
Job Types: Full-time, Permanent
Salary: $45,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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