About Us:

Speedy Transport Group Inc. is a family-owned, LTL focused distribution company which was founded in 1941. Over the decades we have continued to adapt and align ourselves with the changes in client needs, as well as grow alongside innovation technology. In addition to LTL transportation, we offer our clients additional services such as, North American logistics, expedite services, and Canada-wide coverage to name a few. If you are looking for a company which strives for growth and dedicates their commitment to delivering customer satisfaction, we would love to connect with you.

Position Summary:

We are seeking an energetic and outgoing individual for the position of a Customer Care Representative at our Brampton terminal. A Customer Care Representative at Speedy Transport Group will respond to customer inquires in a professional manner.

Hours: Monday to Friday – Day Shift

Position Responsibilities:

• Carry out administrative activities associated with manifesting for various loads.
• Establish work priorities, processing shipments to brokers, and ensures deadlines are met.
• Provide various types of office support such as responding to customer inquiries, maintaining customer accounts, processing applications for service.
• Extensive contact and interaction with the public in situations requiring problem resolution, and duties which relate specifically to customer concerns.
• Research and follow up on customer problems and respond to questions.
• Obtain information from the customer to perform a requested task.
• Tracing and producing P.O.D.'s for customers.
• Calling customers to confirm delivery on unsigned bills.
• Answering customer pick-up calls.

Position Qualifications:

• Knowledge of Customs paperwork.
• Must be proficient with Microsoft Office.
• Able to work and learn in fast-paced environment.
• Ability to multitask.
• Ability to work effectively, efficiently, and courteously with other staff.
• Ability to prioritize and organize work effectively.
• Ability to work in a high-volume environment and meet deadlines.

What does Speedy Transport have to offer?

• Benefits
• RRSP's + Company Matching
• Profit Sharing Program
• Family Oriented Culture
• Opportunity for Growth

Job Types: Full-time, Permanent

Salary: From $38,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• This position has a starting salary of $38,000 annually (commensurate to experience). Is this within your expectations?

Work Location: One location

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