Community Support Supervisor (Permanent - Full Time) - Toronto Region

Who we Are

Success stories like this do not happen every day! From our humble beginnings as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada (MODC) has grown into a national, multi-service organization. Today, we provide a wide range of programs and services to Canadians living with disabilities so they can maximize their independence, personal empowerment, and community participation. With more than 135 locations across Canada, and over 2,400 employees, MODC continues to grow and set new standards for community-based service delivery.

Our Community Support Services (CSS) program supports people with disabilities, including those with physical disabilities, brain injury and seniors, so they can live in their own homes and remain engaged, active members of their communities for as long as possible. CSS includes a variety of solutions, from supportive housing, congregate care, outreach and home-making.

Why Join our CSS Team?

• Competitive benefits and pension plan
• Training and development opportunities
• Deeply satisfying work
• Supportive colleagues
• Commitment to employee growth and wellness
• Safe and diverse workplaces

This Opportunity

We are currently looking to fill a permanent full-time Community Support Supervisor role with our Toronto Attendant Service Outreach Program located at 10 Overlea Blvd.

Duties include the following:

• Plans and implements programs designed to enhance the efficiency and safe delivery of Community Support Services (CSS) to consumers with Physical Disabilities, or Seniors.
• Effectively manages and approves program resources, human and financial, to meet program objective
• Recruits, employs, trains, supervises and evaluates support service staff, within a pre-determined budget in accordance with March of Dimes Canada approved program plans.
• Monitors and evaluates operational effectiveness and implements changes required for improvement.
• Participates as a member of CSS Management Team in planning, problem resolution, quality improvement and review of service delivery performance.
• Monitors and manages annual budgets for the program and performs periodic variance analysis for review with the CSS Program Manager.

Background / Qualifications:

• Degree or Diploma in Human Services/Social Services program or equivalent. Nursing experience and education an asset.
• 2 – 5 years experience in the Social Services/Health Sector; experience coordinating services for people with disabilities highly desirable
• Community based experience working with individuals with physical disabilities/seniors
• Demonstrated experience supervising or leading teams
• Highly organized and excellent time management skills
• Excellent communication skills, written and verbal
• Demonstrated ability to supervise and train employees including organizing, prioritizing and scheduling work assignments
• Problem solving and conflict resolution skills
• Skill in budget preparation and fiscal management
• Knowledge of behaviour management principles
• Knowledge of mental health and addictions
• Knowledge of Health & Safety legislation
• General understanding of computer hardware and software

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

March of Dimes Canada is committed to a selection process and work environment that is inclusive, equitable and accessible. We welcome applications from qualified individuals that reflect the abilities and diversity of the populations we serve. March of Dimes Canada will proactively provide accessibility solutions to job applicants throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Job Type: Full-time

Work Location: One location

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