Clinical Services Lead- Hillside Village

Good Samaritan Hillside Village
Salmon Arm, BC

The world could use more good samaritans. If you are interested in a diverse and rewarding career within a dynamic organization, then choose a career where people matter; where you are valued, appreciated for your hard work, and supported. Join a team that empowers you to live up to your potential so that you can feel part of something bigger and make a difference in the lives of others.
The Opportunity

• Employment Type: Permanent Full Time 1 FTE
• Hours of Work: 0800-1600
• Wages: $74,200-$103,075

Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) - Long Term Care (LTC) and Assisted Living - provides leadership and direction for specific services including assisted living, long term care, dementia care, and/or adult day programs. The CSL - LTC/AL works with residents/client/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL - LTC/AL assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department. Additionally, the CSL - LTC/AL is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.

Care and Service

• Ensures compliance to policies and procedures that are in place to effectively deliver quality care and services
• Directly supports a multi-disciplinary team that delivers services designed to accommodate resident/client’s personal preferences and health requirements while maximizing choice and independence within a safe environment. In long-term care, residents/clients receive accommodation, meals, and access to 24-hour on-site professional nursing and personal care. Case management, professional nursing, rehabilitation therapy and other consultative services are provided on-site by care home/program employees
• Engages with residents/client/families regularly to seek feedback regarding care and services
• Provides leadership to the care team in a multi-disciplinary setting; promoting a positive care and working quality focused culture
• Assists with the assessment of resident/client physical and mental health status with a comprehensive and systematic approach, differentiating between normal and abnormal findings
• Provides nursing intervention based on gerontology nursing theories, using skills of empathy and therapeutic communication
• Ensures completion of resident/client care plan(s), participating in interdisciplinary care conferences and communicating outcomes as required
• Assists with arrangement of resident/client care needs based on input from all members of the inter-disciplinary team as specified in the resident/client care plan(s)
• Provides clinical expertise to RNs/LPNs as applicable
• Maintain standards of care and create unit/department specific action plans to address quality improvement and risk management issues

Financial and Resources Management

• Assesses, prioritizes and manages equipment, supplies in collaboration with the Manager, Site and Clinical Services to ensure budget targets are met

Human Resources Management

• Leads, mentors, and coaches’ employees including completion of performance reviews and facilitates opportunities for personal growth
• Effective and efficient allocation of employee resources to ensure quality care is delivered by participating in processes including recruitment and attendance management
• Creates positive relationships with employees and unions while adhering to the collective agreements and terms of employment
• Assists to manage the disciplinary process up to and including recommending dismissal
• Facilitates ongoing change by acting as a positive role model and change agent for employees
• Participates in the development or revision of policies by providing feedback and suggestions while ensuring all employees are aware of new or revised policies
• Acts as a clinical resource to nursing and other employees by demonstrating procedures, answering questions related to clinical practice issues, problem solving, and troubleshooting concerns; advises Manager, Site and Clinical Services of issues/concerns that cannot be resolved utilizing existing policies and procedures

Quality Improvement and Risk Management

• Ensures the flow of information to direct reports and Manager, Site and Clinical Services is accurate, effective, and timely
• Ensures implementation and sustainability of best practices
• Participates in and ensures completion of all appropriate care home/program audits and surveys in consultation with the care home/program leadership team
• Participates in and ensures completion, implementation and sustainability of all action plans resulting from care home/program audits and surveys in consultation with the leadership team
• Respects and preserves the privacy, confidentiality and security of health care and employee information at all times
• Provides support on MDS RAI coding/auditing
• Monitors event reporting ensuring that appropriate follow-up is conducted on reported events impacting resident/client care to mitigate future risk

Work within GSS/GSC Standards of Safety and Care

• Ensures that resources are being used effectively and efficiently
• Maintains confidentiality on issues related to resident/client and employee matters and Good Samaritan information
• Adheres to all infection prevention and control practices and procedures
• Pursues continual learning by participating in in-services and training/education programs
• Supports the mission, vision, and values of the Good Samaritan
• Maintains a safe working culture by assessing and controlling possible health and safety risks
• Adheres to all Good Samaritan policies and procedures
• Other related duties as assigned

Educational and other Qualifications

• Undergraduate degree in nursing (BScN)
• Gerontology or healthcare administrator certificate preferred
• Current CPR certification
• Active registration with the British Columbia College of Nurses and Midwives (BCCNM)

Work Experience

• Minimum of three (3) years proven management experience in a health care environment
• Minimum of five (5) years health related experience, preferably in seniors’ care, including dementia/geriatrics
• Experience managing people within in a unionized environment
• Experience managing a budget

Who we are:

At The Good Samaritan Society, Good Samaritan Canada, and Good Samaritan Delta View Care Centre, we believe that our employees are our number one asset. Since 1949, we have been providing excellence in complex/long term care, assisted/supportive living, and other specialized care services for the elderly and those with developmental and physical support requirements. We could not do what we do without our dedicated and committed employees.

What we can offer you:

• Work/life balance
• Learning and development opportunities
• Competitive wages
• Pension and benefits for eligible employees
• Paid vacation time for eligible employees
• Discounted services with many of our local businesses
• Employee and Family Assistance Program
• Employee recognition events

Requirements:

• A current and clear Criminal Records Check Form and Clearance Letter prior to the hire date.
• A tuberculosis screening that has been completed no more than 12 months prior to the hire date.

COVID-19 Immunization Requirements

As an employer with a strong commitment to health and safety, GSS/GSC is taking every reasonable step to protect the health, safety, and welfare of its employees, resident/clients/individuals and public from the hazard of COVID-19. As per the GSS Immunization of Workers for COVID-19 Policy (for Alberta) and the Provincial Health Officer order for mandatory COVID-19 vaccination (for BC), all employees are required to be fully vaccinated against COVID-19 and provide proof of vaccination as a condition of employment. All offers of employment will be conditional on the applicant providing proof of vaccination. Proof of vaccination requires a government-issued QR Code or document confirming COVID-19 vaccination.

COVID-19 Immunization: Proof of full immunization against COVID-19. Full immunization status is achieved when 14 days have passed after the second dose of a two-dose vaccine, or the first dose of a single-dose vaccine.

We thank all applicants, however only candidates under consideration will be contacted for an interview.

Job Type: Full-time

Salary: $74,200.00-$103,075.00 per year

Benefits:

• Extended health care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Salmon Arm, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Licence/Certification:

• Registered Nurse (BCCNM) (required)

Work Location: One location

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