Apartment Building Resident Manager (Full-time) Job at TRELLIS SOCIETY FOR COMMUNITY IMPACT
Hi. We’re Trellis.
Trellis Society is committed to active Reconciliation in alignment with the Truth and Reconciliation Commission (TRC) 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). Reconciliation is a highly valued and integrated part of our culture and work. Trellis’ Reconciliation journey is intentional with meaningful engagement from all team members both collectively and as individuals.
Trellis Society is focused on futures to provide a continuum of services to people from all backgrounds, including those with complex needs. Trellis meets people where they are in their journeys, whether they’re growing up strong, aspiring to achieve life goals or turning over a new leaf. With our support, people from all walks of life are empowered to reach their potential and move beyond systemic barriers and cultivate great outcomes.
Our programs focus on improving access to resources, developing family and community supports and building people’s capacity to deal with life’s challenges. At Trellis we work with children, youth, adults, families and communities to unearth their potential and support their growth.
Our Values:
We define who we are through living our values to achieve our vision to support everyone reach their full potential.
- Courage: we willingly embrace growth, and don’t see it as optional
- Empathy: we relentlessly care about the growth of others and won’t let anyone go unsupported
- Learning: we choose to grow through uncertainty, even when the status quo feels easier
- Impact: we go beyond what seems doable and prove that growth is possible.
The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do every day. We are looking for people who are eager to make an impact, while continuing to grow their expertise.
We’re Trellis – always growing and we’re looking for passionate people who want to grow with Trellis!
The Role: Apartment Building Resident Manager (Full-time)
Trellis operates TreeHouse a 11-unit apartment building for youth and young families. Offering a safe and supported place to live while in a time of transition. Tenants are supported by case managers to work on individual life goals and build life skills. We are looking for someone who want to be part of this support team!
Tasks & Responsibilities:
- Apartment building management through rent collection.
- Light Cleaning & Maintenance Coordination
- Conduct Lease signing, walk throughs, inspections, maintenance requests and distribute notices according to Alberta Residential Tenancies Act as directed.
- Be available for most evenings and weekends for tenant support in event of crisis, or urgent matters.
- Communicate and collaborate with tenant’s case managers on guest management or tenant issues.
- Communicate effectively and professionally with Apartment tenants, management and partners.
- Help create and contribute to an environment of safety, support and inclusion
- Cultivate and strengthen community through different initiatives and opportunities for apartment tenant
What You’ll Bring to The Role:
- Degree or Diploma in Human Services (or Student currently studying in related field)
- Previous experience renting apartments and assisting tenants/working with clients required
- Two years’ experience working with children, youth and families;
- Knowledge of child & adolescent development and healthy family functioning
- Knowledge and understanding of Harm Reduction Principles
- LGBTQ2S+ BIPOC Safe & Inclusive
- Good understanding of the impact on people in the areas of trauma, attachment, loss and grief
- Knowledge of applicable legislation respecting residential tenancies in Alberta and the rights and obligations of Landlords and Tenants an asset.
- Strong oral & written communication, file management, interpersonal, counselling, assessment, intervention, and collaboration skills
- Ability to troubleshoot and problem solve and communicate effectively.
- Computer literacy - PC skills are an asset (Word, Excel, e-mail/web).
- Current Police Check, Intervention Record Check, Driver’s Abstract, RSW (if applicable)
- Upon Hire; Required training: Indigenous, Diversity, Cultural, ASIST & First Aid
Reporting Relationship:
This position directly reports to a Trellis Program Manager
What Trellis Offers:
We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:
- Flexible Health & Wellness Benefits
- Free and confidential support through the Employee & Family Assistance Program
- Paid Vacation, Sick Days, Wellness Days, and your Work Anniversary off
- Consistent Training & Development Opportunities
- Diversity and Inclusion embedded into everyday practice.
- A safety focused work environment and ongoing safety training
Our Commitment:
We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.
For more info on Trellis Society, visit www.growwithtrellis.ca or find us at @TrellisYYC on social media.
We appreciate your interest and thank all who apply but only those selected for an interview will be contacted
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