This job will report to our Health Care Connect program and will work primarly out of ourOakville office. The ideal candidate for this position enjoys working with the public and is capable of multi-tasking. This position earns $23.76 per hour. Weekly hours may vary. You must have a car and be able to travel to our office locations throughout Halton.

• Interviews are ongoing until candidate have been found (through January 2023).

No phone calls please, only those candidates being considered for an interview will be contacted.

DUTIES AND RESPONSIBILITIES

• Responsible for the effective performance of assigned administrative and clerical functions.
• Maintains and assist with all program reporting and statistics, must be fully computer literate.
• Manages the daily flow of information through the office front desk.
• Receives and screens visitors and telephone calls and either notify staff members or records and relays messages. Conducts visitors to proper offices and announces them.
• Schedules and books appointments for Walk in Clients for HMC Programs and services and reserves meeting rooms and/or audio and visual equipment for HMC programs.
• Types, files, and assembles a variety of documents including memos, letters, and reports.
• Prepares, copies and distributes marketing materials accordingly for HMC programs and or events
• Enhance and update the resource space at the reception.
• Sorts, records and distributes incoming and outgoing mail to appropriate persons.
• Keeps track of client and visitor traffic at office reception
• Oversees the smooth functioning of photocopier, printer, fax and other office equipment. Performs minor maintenance and orders supplies for program.
• Takes and delivers messages or transfers calls to voice mail when appropriate staff are unavailable.
• Maintains front desk flyer stand and information boards and ensures program flyers, literature and materials are neat and up-to-date.
• Conducts surveys to determine overall client satisfaction with our programs or services
• Stays current and informed about HMC's programs and services to answer clients and public inquires.

Pho ne (905) 842-2486 Fax (905) 842-8807 www.hmcconnections.com

Head Office Oakville North Milton Burlington Georgetown
1092 Speers Road 380 Dundas St. E. 55 Ontario Street South 760 Brant Street, Unit 7 360 Guelph Street, Unit 33

Oakville, ON, L6L 2X4 Oakville, ON, L6H 6Z9 Milton, ON, L9T 2M3 Burlington, ON, L7L 1S8 Georgetown, ON, L7G 4B5

One Community for All

• Prepares and maintains assigned records and reports.
• Maintaining effective business relations with clients, vendors, and other business professionals.
• Maintains effective working relationships with front line staff and with management.
• Other duties as required or assigned.

QUALIFICATIONS & EXPERIENCE

• Certificate in Office Administration or equivalent experience.
• An understanding of and sensitivity to the unique experiences of newcomer families and the process of integration into a new society.
• Previous multi-stakeholder relations experience an asset.
• Demonstrated ability to establish and maintain positive relationships with clients, colleagues and key stakeholders.
• A valid driver’s license and access to a reliable vehicle – the work will require working throughout Halton.
• A second language is an asset.

REQUIRED SKILLS

• Excellent computer skills including proficiency in Word, Excel, PowerPoint and Publisher.
• Strong customer service skills, strong attention to detail, ability to multi-task.
• Superior team work and interpersonal skills and good verbal and written communication.
• Flexible to deal with changing demands of the job, including a varied work schedule.
• Ability to organize and plan, solid analytical, creative, and problem-solving abilities with project management skills an asset.
• Able to work well independently and handle all types of situations with diplomacy and politeness.
• Demonstrated ability to remain calm in crisis situations.
• Ability to sit for extended periods of time.

HMC values the diversity of people and communities and is committed to excellence and inclusion in our organization.

Pho ne (905) 842-2486 Fax (905) 842-8807 www.hmcconnections.com

Head Office Oakville North Milton Burlington Georgetown
1092 Speers Road 380 Dundas St. E. 55 Ontario Street South 760 Brant Street, Unit 7 360 Guelph Street, Unit 33

Oakville, ON, L6L 2X4 Oakville, ON, L6H 6Z9 Milton, ON, L9T 2M3 Burlington, ON, L7L 1S8 Georgetown, ON, L7G 4B5

Job Type: Part-time
Part-time hours: 21 per week

Salary: $23.76 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Oakville, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Work Location: Hybrid remote in Oakville, ON

Application deadline: 2023-01-21

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