Loyalist College is located on the territory of the Huron-Wendat, the Anishinaabeg, and the Haudenosaunee people. We acknowledge our shared obligation to respect, honour, and sustain these lands and the natural resources contained within.

Loyalist College is Ontario’s Destination College – empowering students, faculty, staff, and partners through experiential, industry focused, cluster-based education, training, and applied research programs. Located on more than 200 acres in the beautiful Bay of Quinte region, the College is perfectly positioned between Toronto, Ottawa, and Montreal. Loyalist College is a close-knit community where students and their success come first. Loyalist provides personalized attention in small classes, rewarding field placements, and superior student services. Its Belleville, Bancroft, and Toronto campuses and Port Hope satellite location support programs and services for more than 6,000 full-time and 8,000 part-time students each year.

Reporting to the Registrar, the Retention and Event Coordinator is accountable for the development and implementation of retention activities, events, and services including the development, tracking, and reporting of activities, events and initiatives. Of significant importance, the incumbent is responsible for the coordination of the Registrars priorities for Convocation events at main campus.

• Coordinates, implements, and assists with events and activities to support the Annual Retention Plan on behalf of the Academic sector
• Coordinates registrarial elements for main campus convocation
• Reviews and interprets data to identify gaps in services and trends to develop best practices to effectively support student retention
• Identifies effective strategies and future opportunities for activities that will positively impact retention targets
• Assists in the development and roll out of student surveys
• Provides communication and instruction on KPI and similar student satisfaction activities
• Coordinates the tele-advising program aimed at student retention
• Prepares marketing requests to support the promotion of events, activities and feedback

• Completion of a three (3) year diploma or degree in Business, Office Administration, Public Relations or related field
• A minimum of two (2) years’ experience providing administrative and customer service support in a busy office setting. Experience in an educational environment considered an asset
• Experience in event planning, creation, and execution preferred
• Knowledge of post-secondary programs and other services offered by the College considered an asset for this role
• Advanced computer proficiency with a variety of word processing and data management programs
• Excellent communication skills to best support a variety of customers and needs; a student-focused individual, understanding, compassionate, and tolerant of a diverse set of stakeholder groups
• Excellent proven problem-solving skills
• Demonstrated ability to work both as part of a team and individually with minimal supervision

Please note: Following an offer of employment, candidates with Canadian credentials will be required to provide official transcripts from the granting educational institution(s); candidates with international credentials must provide World Education Services (WES) evaluation (at their own cost) confirming Canadian equivalency of their credentials.

Loyalist is committed to promoting a diverse and inclusive college community. We encourage and welcome applications from marginalized and equity seeking groups. Loyalist College is committed to accommodating applicants with disabilities throughout the hiring process. If you have accommodation needs, please inform us as soon as possible by sending an email to peopleandculture@loyalistcollege.com.

Benefits for Part-time Support Staff include:

• As a part-time employee of the Ontario College system, you have the option to join the CAAT Pension Plan at any point during your employment.

CAAT pension website

• 4% vacation pay, moving to 6% after 5 years
• Tuition reimbursement opportunities and developmental leave provisions

Work Life Balance Matters at Loyalist College

Part-time Support Staff can expect:

• Employee Family Assistance Plan - provides timely short-term counselling and consultation assistance to employees and their immediate family
• A discount on membership to the fitness centre
• An Inclusive and Accessible Workplace