Clerk Support (Office Services) Job at Canada Post - Postes Canada
Job Requisition Id: 160321
Business Function: Human Resources
Primary City: Mississauga
Other Location(s):
Province: Ont. - GTA
Employment Type: Temporary - New
Employment Status: Term 6 month temporary assignment with the possiblity of extension or permanency
Language Requirement: English Essential
Employee Class and Level: UPCEA01
Working Hours:
Number of Vacancies: 1
Job Closing Date (MM/DD/YYYY): 2022/12/22
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description
The incumbent receives and processes incoming and outgoing mail, and maintains files in accordance with National Records Management Standards; provides service to convenience photocopy machines; operates high-speed electrostatic copiers, mail processing equipment and duplicators.
All or part of the following duties may be required to be performed depending on the size and location of the function.
Job Responsibilities
Below are the main job requirements and responsibilities for the Clerk, Support (Office Services)
Receives and processes incoming and outgoing mail; sorts, opens and identifies correct station for delivery. Weights and meters outgoing mail, prepares and checks packages or bulk mailing for transmission by courier or mail. Delivers large items (parcels) to different departments. Advises and guides clients to use best practice/procedure for efficient mail processing and supports or recommends changes to improve efficiency.
Distributes information or publications throughout the Division to ensure that all employees entitled to each publication receive it within the datelines set: prints or copies the materials, ensures proper distribution list is used, updates the distribution lists and ensures pre-addressed envelopes are up to date. Maintains copies of each publication to meet extra demands without delays. Operates equipment such as label affixers, postage meter, computer, computerized direct impression printers and other types of various equipment used in the distribution unit.
Organizes and maintains a designated block or series of files in accordance with National Records Management Standards. Provides all requested files, identifies, arranges and files papers on appropriate file and arranges for the disposal of classified waste.
Job Responsibilities (continued)
- Provides service to convenience photocopiers to ensure proper running order is maintained. Checks machines to determine cause of breakdown and undertake minor repairs to correct malfunction such as jams. Reports copy usage on a monthly basis. Supplies paper and toner and requisitions and controls supplies necessary to provide service.
Operates high-speed photocopiers, and other equipment. Performs routine maintenance as recommended by equipment manufacturers and requests service by the manufacturer when required. Operates facsimile, photocopiers, expedited mail systems, folding and inserting machines, sealing and mailing equipment, printers, heavy duty paper drills.
Maintains statistical records, logs for servicing photocopy machines and answers telephone inquiries.
Qualifications
Education
- Completion of secondary school according to provincial standards or equivalent (GED) is required
Experience
- No previous work experience is required.
Other Candidate Requirements
- Not applicable
Other Information
- High degree of competence in Microsoft Office Suite of software, especially Microsoft Outlook, Excel and Word.
- Using SharePoint
- Scanning and printing
- Customer service on- line systems (SAP, Shipping and Labeling)
- Knowledge of postal processes (departure times, shipping times)
- Knowledge of safety procedures inside and outside of facility
Abilities:
- Ability to work in a high paced environment
- Ability to work in a Team environment
- Ability to adapt easily to new tech
- Ability to adapt easily to new processes
- Ability to maintain privacy and confidentiality with privileged information
- Ability to take on multiple tasks throughout day
- Ability to work under pressure during peak hours
- Ability to Type 30 WPM
- Ability to lift minimum 23 kg
- Ability to bend and kneel
Personal Suitability:
- Excellent verbal and written communication skills
- Initiative and reliability
- Organizing and keeping tidy
- Strong leadership behaviours; decision making, business orientation, accountability leading people, and execution.
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Employment Equity
Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.
Accommodation
Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.
Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
Accountability – An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.
Our Values
We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.
Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.
Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.
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