Web Chat Support Specialist / CSR Job at Clearit Customs Brokers Inc.
Clearit customs Brokers is currently looking for a Web Chat Support Specialist to join our dynamic team. The ideal candidate will have prior customer service experience and understand the importance of customer care & satisfaction.
Key Responsibilities:
- Answer all customer queries through our Online platform/phone lines and allocate accordingly to Customs Team
- Prepare, analyze and finalize quotes to customers
- managing receivables
- manage incoming referral requests
What we are looking for:
- Highly organized individual with strong attention to detail
- Ability to prioritize work and time management skills
- Computer savvy
- Ability to handle large volume of workload
- Ability to work independently and within a team environment
- Effective communication skills - Bilingual (Strong Command of English)
What we offer:
- A starting salary of $16.00 - $18.50 / hour
- 2-day work from home, 3-days in office weekly
- A permanent position
- A dynamic and exciting environment
- Strong team atmosphere
Please send us your CV and a description of yourself. Only qualified candidates will be contacted.
This is a full-time permanent position from Monday through Friday. Clearit customs Brokers is ideally located and readily accessible by public transportation
Job Types: Full-time, Permanent
Salary: $16.00-$18.50 per hour
Benefits:
- Casual dress
- On-site parking
- Paid time off
- Stock options
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mont-royal, QC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)
Work Location: Hybrid remote in Mont-royal, QC
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