Shift Leader Job at University of Victoria
University of Victoria Victoria, BC
The Division of Student Affairs helps to transform students’ lives by supporting and inspiring the highest standards of student learning and success, community engagement and staff development. The Division is comprised of 26 reporting units in four departments: Athletics and Recreation, Campus Services, Office of the Registrar, and Student Services. The comprehensive and integrated range of services we provide make Student Affairs one of the most dynamic and diverse divisions on campus. Together, we support UVic’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world.”
The Bookstore is the University's one-stop shop for books, supplies and stationery, clothing and giftware. In addition, The Bookstore Starbucks location provides coffee and a variety of snacks. The Bookstore offers services to faculty, students, staff, members of the local community, and is part of a greater community of campus service providers
Reporting to the Starbucks Manager, this position assists the Starbucks Operations Supervisor in supervising the daily operation in the high volume Starbucks located at the lower level of the bookstore. The Shift Leader is responsible for daily supervision of baristas in the Operations Supervisor's absence and assists in training of café employees. In addition, the Shift Leader prepares food and beverages, operates the cash register, operates the coffee machines, and completes light manual duties.
Skills:
- Excellent interpersonal skills and a service oriented attitude
- Cash handling accuracy
- Ability to work independently and within a team environment
- Strong supervisory, interpersonal, customer service and training skills
- Excellent communication skills, with the ability to address customer complaints
Specialized Knowledge/Education:
- Good working knowledge of principles, techniques and practices of food preparation and storage
- Working knowledge of cash, debit and credit card transactions and reconciliation
- Must complete the specialized Starbucks training program
- Food Safe Level 1 Certificate
Experience:
- 1 years relevant experience as a barista or an equivalent combination of education and experience
Territory acknowledgement
We acknowledge and respect the lək̓ʷəŋən peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day.
Equity and Diversity Statement
UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity.
Read our full equity statement here: www.uvic.ca/equitystatement.
Accessibility Statement
If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.
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