At RenoAssistance, your happiness, health and satisfaction at work are of the utmost importance! Therefore, we provide a work environment that is unparalleled, forward-thinking and in constant evolutionwhere we create customized working conditions that focus on achieving your personal and professional goals!

Caring, well-being, flexibility, agility, autonomy, pleasure at work, team success and surpassing yourself are our mottos! You shouldn't be surprised to be served a freshly made smoothie by our happiness team (rh) for your healthy snack or even to have your gym membership reimbursed!

Protecting homeowners by connecting them with qualified professionals:

RenoAssistance is the place to get impartial help and quotes to have renovations or new construction done with confidence with contractors Verified at 53 points at the right price. In addition, this service is without fees and without obligation!

Our mission: to avoid a bad experience for your loved ones during their next renovation.

What do the Sales Advisors do at RenoAssistance, an initiative of Desjardins?

They are essentially our superheroes! They take the time to fully understand customers' projects to better help them achieve their goals and connect them with the right 53-Point Verified Contractors in their area. If you are interested in this position, your mission is clear: work hand in hand with our customers to maximize their chances of having a successful renovation.

Responsibilities and Mission

Think you have what it takes? Here's what you'll need to do:

• Support and advise clients with their renovation projects
• Empathize with your clients. Become their representative and advise them as if they were a close relative or friend. Renovation projects are stressful – help make the process easy for them.
• Carefully select the best contractors for the client's project using our "Perfect Match" tool
• Coordinate the appointments between clients and contractors
• Follow up with clients and contractors
• Analyze different quotes to properly advise clients on their options.
• Maintain and develop your customer base
• Collaborate with other departments to maximize customer satisfaction and improve our services
• Contact construction contractor to effectively communicate the added value of a partnership with RenoAssistance
• Provide continuous feedback to improve our processes and automate critical systems where human touch has little added value (we want you to use your mind, not just your fingers on a keyboard)
• Have a coffee (or plan a happy hour) on Teams with your colleagues
• Use a scooter to get around the office - well yes, why not have fun and be more productive at the same time?

Qualifications

What you need to have under your belt:

• A university degree or equivalent experience
• At least three years’ experience in a sales position
• Excellent spoken and written English and French
• Knowledge of Microsoft Office
• Knowledge of construction and renovation (an asset). We have all it takes to teach you!
• Have the DNA of a winner, the eye of the tiger, the knife between the teeth, be a Wayne Gretzky, you know what we mean!
• To have understood that the letters on a keyboard are not in alphabetical order

Benefits

• Unlimited vacation concept (when you are a pro, you are treated like a pro!)
• Agile schedule, remote work, hybrid mode, flexible schedule, etc... whatever the context or schedule that allows you to be at your full potential, with us, it is possible!
• Paid training, we have reinvented ourselves to offer a complete integration / distance training: what you need to know about renovation, we will show you.
• An exceptional work environment, even at a distance, everything is set up so that we all stay connected.
• Up-to-date, high-performance laptops with headphones and screens that you can take home to be efficient and comfortable while telecommuting
• In the office: Workstations near large windows. Access to a massage chair and video game console. Bike desk. Scooters for your commute. Free parking.
• A company that spoils you: hot beverages, vitamin D, filtered water, popcorn, healthy snacks, cappuccinos, smoothies, sorbets, and dark chocolates at all times in the office... and sometimes even at home!
• Activity program - we work hard, but we play hard too.
• A transparent, non-Plexiglass management approach where your opinion really counts.
• An entrepreneurial and agile environment where you can make a difference and grow with the company; all while being part of the OwnerHub, an independent subsidiary of the Desjardins Group.
• A caring company that offers you 5 wellness days per year.
• A full and complete group insurance program paid in part by the employer including life insurance and long-term disability.
• Access to an Employee Assistance Program (EAP) and a telemedicine service.
• An annual allowance for sports activities, cultural events, and personal development because we care about your health!
• Real opportunities for advancement (check out the LinkedIn of our enthusiasts!) in a growing and healthy company.

We don't just look at paper. We want to work with great minds that also have a ❤. If you think you have what it takes, apply or get noticed in other ways, we want you!

Salary : 50 000,00$ per year + bonus

Permanent employement

Job Types: Full-time, Permanent

Salary: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Flexible schedule
• Life insurance
• Wellness program
• Work from home

Schedule:

• Morning shift

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's Degree (preferred)

Experience:

• sales: 3 years (preferred)
• Customer service: 3 years (preferred)

Language:

• French (required)

Work Location: Hybrid remote in Laval, QC H7L 5W5

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