Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model preserves the balance between working from home and enjoying meaningful in-person interaction. The needs for every role are different but on average, you will be together with your colleagues at least once per week, with our leadership team in office three to four days weekly to be present for their teams.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

The Director, Technology Risk Management is primarily responsible for overseeing, monitoring, and independently reporting on information technology risks.

The position requires a high degree of initiative, rigour, and independent thinking with a strong blend of technical and communication skills.

Summary of Responsibilities

• Independently review and challenge the identification, measurement, monitoring and reporting of top and emerging information technology risks across the company.
• Act as an independent advisor to senior leaders to influence business decisions and strategic initiatives related to technology.
• Support the development and maintenance of the information technology risk appetite statement for the North American operations.
• Oversee the implementation of the operational risk program related to information technology including conducting reviews of major incidents, risk and control assessments, and key risk indicators.
• Review technology and information security and management risk program activities applicable policies and procedures and make recommendations for improvements.
• Identify potential risks and make recommendations or escalate when appropriate.
• Act as the contact within the risk management team for internal/external stakeholder relationships related to information technology risk.
• Review and challenge organizational compliance with relevant regulatory guidelines such as OSFI guideline B-13 (Technology and Cyber Risk Management)
• Review and contribute to regulatory reporting related to information technology risk.
• Contribute to reports related to technology risk for various risk committees.
• Collaborate regularly with risk management colleagues in Europe.
• Networks with industry contacts to gather competitive insights and best practices.
• Contribute to an excellent work environment by providing exemplary leadership.

Job Requirements

• University Degree in Computer Science.
• 7+ years of relevant experience in IT and/or Cyber Security (also includes oversight roles in Risk management or Internal Audit).
• Knowledge of NIST 800-53, ISO 27001, and associated standards.
• Solid verbal and written communication skills.
• Seasoned expert with extensive knowledge of information technology.
• Able to manage ambiguity.
• Living our values by caring for people, being open and honest, taking accountability and driving change.
• Insight focused and data driven.
• Exposure to technology in the financial services sector preferred.
• Cybersecurity designation (CISSP or CISM or CISA) preferred

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.