Retail Manager Job at Banff Trail Riders
Manage Banff’s downtown western store and become a part of the team with Banff Trail Riders!
Assist visitors from around the world with western wear from head to toe, gifts, carriage ride and trail ride reservations. Retail and customer service experience required. Previous experience with computer reservation systems an asset.
Responsibilities
- Inventory Management and merchandising of the retail locations
- Develop short, medium and long-term strategic retail plans to grow the retail business
- Achieving and exceeding monthly and yearly targets
- Mentoring a team to success
- Maintain excellent customer service standards
- Oversea daily operations of the store and drive staff to achieve goals
- Manage floats and cash
- Handle and communicate issues and customer service complaints
- Uphold high level of product knowledge, merchandising and display standards
- Work closely with head buyer to ensure product selection meets design, sales and visions of the retail store
- Other responsibilities may be added to meet the needs of the business
Required Education, Skills and Qualifications
- Excellent customer service and interpersonal skills
- Previous retail experience.
- Must be at least 18 years of age
- Must be legal to work in Canada
- An interest in the western lifestyle
This role will also require you to provide office/administrative assistance where needed.
Limited staff accommodation may be available upon request.
Job Types: Full-time, Permanent
Salary: From $23.00 per hour
Benefits:
- Store discount
Schedule:
- 8 hour shift
- Overtime
Ability to commute/relocate:
- Banff, AB: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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