Retail Business Specialist Job at Wakefield Canada

Wakefield Canada Toronto, ON

About Us

Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

Why Join Us?

  • Platinum Member, Canada's Best Managed Companies
  • Entrepreneurial spirit with a focus on Innovation and Collaboration
  • Competitive Base Pay and Incentive programs
  • Company paid Comprehensive Extended Health and Dental Coverage
  • Company Contributed Pension Plan
  • Health and Wellness Programs
  • Education and Training support
  • Diverse and Inclusive Culture
  • Employee Focused and Flexible Work Environment
  • Active contributor to charities including Canadian Tire Jump Start, Sick Kids Hospital, Daily Bread Food Bank and Women's Habitat.
  • We work hard but we also like to have fun; Summer BBQs, food and ice cream trucks, social activities, contests, ticket giveaways for major sporting events and more!
The Opportunity

The Retail Accounts Analyst plays a pivotal role by supporting the growth of our key Retail customers for the Company. Working closely with National Account Managers and our customers, you will ensure that Wakefield's product assortment performance is optimized and help grow Wakefield's preferred vendor status with the Retailer.

What You Will Do:
  • Plan and coordinate new product launch plans to ensure targeted dates are met and ensure product and display requirements are provided.
  • Perform analysis based on defined lifecycle management processes and formulate recommendations and implement with cross-functional teams to manage the flow of inventory.
  • Drive ongoing assortment planning and lifecycle management process improvements from both a tactical and a strategic perspective.
  • Forecast any future needs for promotions or sales and develop and recommend exit strategies for surplus and obsolete products.
  • Coordinate and communicate with internal and external stakeholders to ensure that assortment recommendations are understood and effectively executed.
  • Responsible for line reviews, Wakefield assortment updates and retail programs
  • Become the resident expert on the retailer's replenishment systems and how they interact with internal systems to better service the client.
  • Interact and collaborate with team members from Customer Care or Supply Chain departments on any issues that may affect future order flow.
  • Assume project management role in cross-functional projects with customers.
  • Builds customer relationships with various customer stakeholders.
What We Need:
Competencies:
  • Self-starter that works independently, takes responsibility, “owns the job”.
  • Results focused and action oriented.
  • Proven ability to react to unusual or time sensitive request in a professional manner to maintain customer satisfaction.
  • Detailed oriented and strong organizational skills.
  • Pro-active in anticipating problems and recommending appropriate course of action.
  • Ability to learn procedures quickly and maintain them with a high degree of efficiency.
  • Excellent interpersonal and communication skills, a cooperative attitude, and the ability to hold matters in confidence.
Education/Experience:
  • College or university degree in Business Administration or related field.
  • Previous relevant experience required including experience with large retailers. Specific experience with Canadian Tire, Walmart, or Costco preferred.
  • Minimum of 2 years of experience with retailer systems (Retail Link, Vendor Gateway, Infoshare, CRX).
  • Logistics or manufacturing experience, including knowledge of supply chain processes would be an asset.
  • Proven understanding of forecasting systems and processes.
  • Must possess strong Microsoft Suite experience and advanced Excel.
Wakefield Canada strives to provide equal opportunity to qualified individuals with disabilities and, as such, we are committed to offering reasonable accommodation during the hiring process. If you require special assistance or accommodation, please contact Human Resources at 416.252.5511.


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