Quality Assurance Worker Job at Tikinagan Child & Family Services
Competition #:
2022-QA-001
Location:
Thunder Bay, ON
Alternate Location:
FT/PT Status:
Full Time (Regular)
Closing Date:
OPEN UNTIL FILLED
Starting Salary: $59,436
Position Overview:
Duties may include, but are not limited to:
- Review and provide input on agency policies and procedures
- Prepare reports as required
- Ensure that the Quality Assurance Supervisor is informed of issues which affect agency policies and/or procedures, Frontline and other computer programs
- Analyze data and provide interpretation, recommendations and forecasting of developing trends to the Quality Assurance Supervisor
- Establish and/or monitor systems to monitor, review and evaluate file compliance with agency polices and Ministry standards
- Be familiar with all Ministry standards and guidelines
- Prepare In-Year reports and other related reports as required
- Participate in in-service training and seminars, workshops and courses, as available
- Participate in the agency’s QIP file review and analyze the data collected
- Prepare templates and update tracking for child death reporting
- Review Interagency Service Agreements, Residential Services Agreement and Special Rate Agreements, billing and one-to-one invoices and log sheets to ensure accuracy, as per policies and protocols
- Implementation and tracking of reporting of performance indicators
- Participate in, review results and provide reports on all Ministry and Internal file reviews
- Other duties as assigned
- This employer promotes equal employment opportunities for all applicants. Persons of First Nations Ancestry will be given preference (OHRC, Part II, Special Employment). We invite applicants to Self-Identify if Indigenous, Metis or Inuit.
- Knowledge and understanding of the Child Youth and Family Services Act
- Knowledge and understanding of Licensing Requirements, Ontario Standards and Regulations
- Professional integrity and the ability to maintain confidentiality
- Accurate keyboarding skills; experience with Frontline and Excel, Microsoft Office is essential
- Ability to learn, apply and develop multi-step procedures for data input
- Knowledge and understanding of the cultural environment in which Tikinagan operates
- The ability to speak a First Nation language of the Nishnawbe-Aski Territory is a definite asset
- Demonstrate initiative, ability to provide input, recommendations and team building
- Must have a positive attitude and willingness to work cooperatively with many different staff within the agency.
- Ability to be flexible and work over time
- Ability to travel
- Must be able to pass a criminal reference check
- Successful applicant must provide proof of both COVID-19 Vaccinations
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