Description

Join our team and what we'll accomplish together

The Quality Assurance (QA) Manager will oversee the activity of the quality assurance automation department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Supervisory Responsibilities:

• Hires and trains quality assurance staff
• Oversees the daily workflow and schedules of the department
• Conducts performance evaluations that are timely and constructive
• Handles discipline and termination of employees in accordance with company policy

Duties/Responsibilities:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
• Drive QA automation strategies and technologies
• Identifies and sets appropriate quality standards and parameters for products
• Communicates quality standards and parameters to QA team, product development team, and other appropriate staff
• Coordinates product testing processe
• Participates in product testing
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
• Reviews client, customer, and user feedback
• Maintains compliance with federal, provincial, local, and organizational laws, regulations, guidelines, and policies
• Performs other duties as assigned

Qualifications

What you bring

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• Bachelor’s degree in Business, Engineering, or field related to the products being developed required
• Three to five years of experience in related field required with supervisory experience a plus

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times