A career in Partner Affairs, within Internal Firm Services, will provide you with the opportunity to provide strategic and operational support to current and former partners of the Firm. You’ll have a big part in supporting our partners from assisting with partner admissions and talent development to partner compensation, administration, and benefits. The Partner Experience (PE) team at PwC Canada provides Human Capital support to over 600 partners. The PE team includes Human Resources, Talent, and Development professionals. Our mission is to enable our partners to fulfill their potential as inclusive, digitally enabled leaders and achieve business results. We do this by partnering with our business leaders to deliver an innovative, high quality, technology- enabled experience across the partner talent life cycle.

Meaningful work you’ll be part of

As a Partner Experience Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Partner with senior stakeholders across the firm to deliver on key moments that matter in the partner lifecycle including admissions, partner policies, benefits, leaves, retirements and withdrawals

• In collaboration with Partner Experience Director, lead, motivate and coach a team (including a resource in an acceleration centre) to enable the best possible partner experience

• Liaise with Partner Accounting, Total Rewards, HC Technology, Finance, LoS Leaders, CFO/CRO, Global Mobility, Independence, Security and National Admin Team to ensure optimal and streamlined service for our Partners

• Liaise with OGC to ensure that risk to the firm is minimized

• Monitor and make recommendations for continuous improvement of Partner policies and practices to deliver an inclusive tech-enabled experience for our Partners

• Oversight of reporting for all Partner data including for Global Partner Affairs (e.g. partner reports, GRP evaluation, TSP multiples and partner admissions)

• Responsible for data integrity in Workday, oversight of Partner Experience Inbox, SNow tickets and maintaining Partner Experience Daily Hub

• Responsible for oversight of retired partner contracts working with senior stakeholders and OGC

• Manage other projects as requested

Experiences and skills you’ll use to solve

• Experience in a series of progressive HR roles, ideally within a professional services firm

• An in-depth understanding of human resources management and its link to business strategy

• A strong operational HR background with broad experience in implementing comprehensive human resource programs in a constantly changing, dynamic environment

• Excellent project management skills

• Excellent client relationship and stakeholder management skills

• Excellent verbal and written communication skills

• Proven ability to collaboratively manage project teams and effectively coach team members

• Strong team player

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This purpose-led work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc.

Your Application to PwC
We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.

The most connected firm through activity based working

With connectivity being a key enabler of our strategy, we’re striving to become the most connected firm - connected to the market, to our people and to each other. We’ve adopted Activity Based Working, empowering our people with the flexibility to choose the setting most suitable to accomplish their goals for the day. PwC professionals solve important problems by engaging in a diverse range of activities in our offices, from client sites and our homes, building connections with each other and our clients.

Putting the safety of our people and clients first

At this time, PwC does not require, but strongly encourages, full vaccination in order to access its offices. Some of our clients may require vaccination and other restrictions to be in place to access their premises. You may, therefore, be required to be vaccinated and comply with all other restrictions where applicable.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.