You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Deliver food and beverage in a timely and accurate manner, creating a restaurant experience within the guest room
• Check outgoing orders for quality and accuracy of set up
• Follow hotel policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Complete daily assigned side work tasks
• Communicate all guest needs with Leadership and other Colleagues
• Assist with VIP guest amenity deliveries
• Maintain departmental requisitioned supplies properly stored and organized
• Uphold uniform and grooming standards
• Any other job tasks that may be assigned

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 25 lbs
• Occasional kneeling, pushing, pulling, lifting

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Creative and passionate about customer service
• Able to work in a high-pressure environment
• Must be able to work shift work as assigned, such as holidays, weekends, mornings, afternoons and evenings.
• Excellent interpersonal and communication skills; a team player
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

WHAT IS IN IT FOR YOU:

• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging

Job Type: Part-time
Part-time hours: 20-25 per week

Salary: $14.93 per hour

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Winnipeg, MB R3B 0Y3: reliably commute or plan to relocate before starting work (required)

Experience:

• serving: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Smart Serve (preferred)
• ProServe (preferred)

Shift availability:

• Day Shift (preferred)

Work Location: In person

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