POSITION: Outbound Sales & Relationship Manager

COMPANY: The Leveraged Practice

REPORTING TO: CEO, Stephanie Clairmont

STATUS: Full-time employee (40 hours per week)

LOCATION: Part Remote, Part in-Person, GTA/Hamilton-resident

START DATE: June 2023

The Leveraged Practice

Do you love people? Creating connections, nurturing relationships and selling in a genuinely helpful way?

Are you incredibly organized, love creating systems and are process-oriented in the way you manage projects.

Do you want to be a part of the building process of a fast-moving digital start-up, wearing multiple hats and jumping in where you're needed?

If so, we'd love to meet you.

The Leveraged Practice is seeking to add a supportive member to our growing team. You will be responsible for coming up with creative systems and strategies for collaborations, referrals, partnerships, and client services.

Ideal candidates will have experience in developing effective programs for outbound sales, client services, retention and upselling. They have exceptional abilities in oral and written communication, can handle direct feedback, and genuinely love to help others. They can demonstrate the ability to confidently convey feedback and direction in an empathetic and supportive way. Must love digital marketing, social media and online technology and enjoy finding ways to consistently innovate for improved results.

If you are looking for a dynamic role with a growing start-up company, and want a career in the creative online space working with health entrepreneurs and private practice owners, please send your resume and an introductory letter explaining why you would be a great fit for this role.

Job Details:

This is a full-time, permanent position with room to grow into your career with our company. The work is Monday to Friday, 8:30 to 4:30 pm EST. Apply only if you are local to the Hamilton/Burlington/Toronto area and willing to be in person 3 days per week at our home office.

You’re perfect for The Leveraged Practice if…

• You love entrepreneurship and feel excited about empowering others to grow their business and transform lives.
• You are tech-savvy and have experience with Zoom, Social Media, Google Suite, Canva, Salesforce or other sales software, Hubspot or other marketing software, etc.
• You thrive with direct feedback and are an effective communicator, written and verbal
• You can think creatively to problem-solve and navigate through a roadblock.
• You are organized to a fault, and work well organizing others.
• You are a team player with a proven track record in working effectively online and in-person within a small, start-up culture - this includes employees and contractors

Key Result: Engage, enrol, and retain new and current clients to achieve revenue goals

Key Objectives:

• Social selling engagement and responses
• Outreach activities for new leads and partners
• Current client retention and up-sales/down-sales
• Oversight of client experience and journey

Key Responsibilities:

• Reach out to existing leads to convert for current registration opportunities
• Design new client personal outreach strategy
• Use technology resources to find creative ways to drive response from potential clients
• Use social selling opportunities, daily, to connect with current and potential clients.
• Use social selling techniques to increase attendance to webinars, courses and other top-of-funnel offers
• Design client journey for each category of business (coaching, courses, software) and engagement experience
• Support new members within our client on-boarding process, orientation and activation
• Build ongoing relationships with current clients to foster engagement, retention and request referrals
• Connect and communicate with current and past clients to nurture relationships and request referrals
• Connect with potential clients via email, text, and social media daily
• Upsell clients into the next level of programming or courses
• Build testimonial collection strategy and implement ongoing methods to capture client feedback.
• Create and manage the Ambassador/Affiliate program including relationship building
• Manage podcast guests, podcast pitches and outbound pitches for collaborations, podcasting, partnerships and events
• Manage Excel spreadsheets and project management boards (CLICKUP software) to track clients, call bookings, gift giving, calendar updates, etc.

About The Leveraged Practice

The Leveraged Practice supports health businesses and private practices increase profitability and sustainability. We provide courses, business consulting and a software for online marketing, sales and course delivery. Founded by Stephanie Clairmont, spepcializt in online education and marketing for health professionals.

With a full life as a working mother of a young family (3 kids 7 and under), Stephanie teaches and supports her clients in attaining a fulfilling career that can be balanced with a healthy, happy lifestyle and home life. With years of experience in the online program field, 30+ online programs, 100+ launches, The Leveraged Practice is the industry leader for health professionals who want to offer health or professional development programs and change the world with their expertise.

MUST SUBMIT RESUME AND INTRODUCTARY LETTER WITH DESCRIPTION ON WHY YOU WANT TO WORK FOR THIS COMPANY AND HOW YOU WOULD BE AN ASSET TO OUR TEAM.

Benefits:

• Work from home opportunities
• Vacation & paid time off
• Fun, innovative workplace and part of a team

Job Type: Full-time

Salary: $55,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Flexible schedule
• Paid time off
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Application question(s):

• You have experience working remotely with teams

Experience:

• Sales: 2 years (required)
• working in a start-up: 1 year (preferred)

Work Location: Hybrid remote in Waterdown, ON

Application deadline: 2023-05-31
Expected start date: 2023-06-05

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