For over 10 years, GL Stone and Tile has specialized in the distribution of products of all kinds of tiles, mosaics, etc.

Due to our increasing growth, we are accepting applications for a full-time position on our fast-paced, customer-service-focused Order Desk in our office.

To be considered a candidate for this position, you must:

· Be energetic and self-motivated to work independently, while being part of a winning team

· Have excellent customer and computer skills, detail oriented

· Have the proven ability to multi-task in a fast-paced environment

· Be a reliable, punctual team player

· Be willing to contribute to an enthusiastic and positive work environment

# Responsibilities and Duties

> Assist all customers quickly and professionally by providing exemplary customer service

> Key/process customer orders received via phone, email, fax, or in person, providing customer follow-up as required to ensure customer needs are met or exceeded

> Actively participate and engage in ongoing product knowledge training sessions

> Manage Social media accounts, and 3rd party selling plateform

> Upload / manage website product pictures and descriptions

> Ensure accurate billing and balance the daily transactions

> Ordering replenishment products as required

> Various clerical tasks

> Familiar with Quickbooks software.

> Showroom organization

> Other duties as assigned

# Qualifications and Skills

Requirements:

> Minimum of High School education

> Minimum of 1 year of order desk experience focused on customer service within a fast-paced environment

> A positive, friendly, and outgoing personality

> Must speak fluent English

# Benefits

This position offers a competitive wage based on experience and qualifications and includes life insurance, medical, dental, and vision care following 6 months of service.

We will provide you with hands-on training and ongoing support to help you succeed in your position while you take on this role and learn our business

Job Types: Full-time, Permanent

Salary: $20.00-$25.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Flexible Language Requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-01-03

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