To support our continued growth and provide excellence in customer service and satisfaction, we are looking for a high energy, results focused individual for the following role:

Primary Mission: Lead and develop a high-performance team consisting of plumbing and electrical experts. Reliance is known for having the best trained plumbing and electrical experts in the business and your primary goal is to unleash the potential of each of your team members to overachieve in their objectives.

Why Work With Us?

• A generous compensation plan consisting of base and bonuses
• A comprehensive benefits package and group savings plan
• Ability to win a President’s Award along with a fully inclusive trip for two
• Ongoing leadership, training, and support
• Cross-functional career opportunities
• Relocation opportunities
• Constant internal promotional opportunities
• Individualized career progression plans

Qualifications

• Possess a college/university degree, or equivalent work experience
• Plumbing, electrical license or Gas Technician would be an asset
• Achieved 3-5 years of successful operational leadership experience against formalized corporate objectives
• Demonstrated ability to extract the full potential of technical professionals through development and leadership
• Ability to retain and attract top talent
• Strong competitive awareness with the ability to coach accordingly
• Introduce new initiatives to maintain further growth
• Create alignment between corporate goals and individual objectives
• Heightened sense of self-awareness and emotional intelligence
• Demonstrate a strong verbal and written communication skillset

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About The Job

• Primary objective is to achieve corporate targets on a monthly basis
• Maximize your team’s efficiency through enhanced analytics and direct interaction
• Capture new market share by building on prior year’s results
• Develop and maintain relationships within key areas of the business
• Develop any potential business development and/or customer service opportunities to maximize market growth in surrounding areas

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Please note that this position requires a Criminal Background Check to be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.

Company Overview:
For the past 50 years, Reliance Home Comfort has been the industry leader in providing home comfort solutions to over 1.9 million customers across North America.

Reliance™ has been providing affordable, reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services. Our customers know they can count on us for fast, friendly, knowledgeable service and advice – and that’s comfortable!

Our organization has grown exponentially in size and we are incredibly proud to be recognized recently by:

• Waterstone Human Capital Ltd. as Canada’s 10 Most Admired Corporate Cultures
• Waterstone Human Capital Ltd. for Canada’s Most Admired CEO (Sean O’Brien)
• Glassdoor as “Best Places to Work in Canada”

Each day, 2,300 Reliance Team Members focus on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. In 2020 alone, we have donated over $650,000 to United Way and $100,000 in equipment to Habitat for Humanity.


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