Online Sales Representative and Customer Service Job at Opawz Inc.
OPAWZ strives to provide the very best in professional creative grooming products!
Having worked closely with pet grooming schools and pet grooming salons for the past decade, we are always innovating and expanding our product range to best serve the groomers' and pet owners' needs and inspire their creativity!
OPAWZ is proudly featured on TV shows and used in creative grooming competitions worldwide.
Responsibilities:
- Have the passion to work in the pet industry.
- Identifies advantages and compares the company’s products.
- Researches sources for developing prospective customers to determine their potential and promote our product line to pet salons, and pet grooming academies globally.
- Conducts follow-up of leads and customer retention/service calls through means of telephone and online contact to identify customer needs.
- Develops customized solutions based on customer needs.
- Reply daily email, FaceBook message, and Instagram message and establishes a professional working relationship with customers.
Required Skills, Knowledge, and Experience:
- Degree/Diploma in Business Admin, Sales or Marketing
- Proficiency in using web bases CRM tools and familiar with Shopify.
- Known well about social media (Facebook, Instagram, Twitter, TikTok, etc.)
- Passionate, determined, and professional
- Well organized with superior time management skills; extremely high attention to detail
- Excellent computer skills (Microsoft Office Suite)
- Excellent communication skills, both written and oral; superior listening skills.
- Consumer goods experience considered an asset
- Remote work
- At least 1-year sales experience
Job Types: Full-time, Permanent
Salary: $18.00-$21.00 per hour + Bonus
Schedule:
- 7 hour shift,9am to 12pm,1pm to 5pm
- Holidays
- Monday to Friday
- Weekend availability
Job Types: Full-time, Permanent
Salary: $18.00-$21.00 per hour
Benefits:
- On-site parking
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Customer service: 2 years (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: One location
Expected start date: 2023-02-28
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