We are looking for an exceptional Patient Care Coordinator who can work out of our clinic, located in Mississauga, near Erin Mills Town Centre and across from Credit Valley hospital.

We are looking for a mature individual that aims to not just meet our patient's expectations at our clinic, but to exceed them! Our clinic culture is one that encourages learning, collaboration & fun & is diverse & inclusive.

Requirements:

~Experience working in a very busy medical set-up or busy customer service environment - experience in a Physiotherapy clinic, Chiropractic clinic or dental clinic would be preferred.
~Able to provide highest quality customer service to our patients.
~Well-groomed & presentable personality.
~Extremely self-motivated.
~Excellent phone manners & outstanding people skills.
~Responsible, well organized and able to work under pressure as well as multi-task.
~Proficient on the computer.
~Able to handle and schedule a high volume of patients per day while retaining the ability to make sure patients follow their treatment plan visit frequencies.
~Medical office assistant diploma, degree or related medical office or customer service experience preferred.
~Positive attitude toward performance Improvement and quality management initiatives

Duties include (not limited to):

~Checking in and checking out patients
~Booking appointments over the phone and in-clinic
~Faxing, emailing and communicating with patients, insurance companies and physicians offices
~Laundry and basic housekeeping
~Disinfecting as per COVID-19 protocols
~Billing to third party providers, WSIB & Auto Insurance
~Accounts receivable & collections
~Keeping track of all approvals and denials of treatment plans submitted for clients.
~Tracking patient benefit coverage.
~Working to ensure an overall excellent customer experience for the patient.

We would prefer a candidate who lives close to the location of work.

The main role of this position is keeping the appointment book efficiently full & increasing the productivity of the practice while maintaining a high level of customer service.

Job Types: Full-time, Part-time
Part-time hours: 20-25 per week

Salary: $16.50-$18.00 per hour

Schedule:

• Evening shift
• Weekend availability

Please Note :
optimuspartners.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, optimuspartners.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.