Position Summary - The Housing Caretaker is responsible to support the Housing Experience Coordinator with staff accommodations as a live-in resident of staff housing. This role is to ensure a safe and clean home for seasonal and permanent staff members living in all of the Resort’s staff housing facilities.

Our team member housing offers the experience of living near the Resort, with your coworkers from all over the world, where you will discover multiple ways of living in community in a small mountain town. Staff Housing is for year-round and seasonal employees. There are always staff coming and going no matter the season, and we are here to accommodate the needs and housing requirements for all departments at the Resort.

Major Duties & Responsibilities:

• Live onsite in staff housing at Spruce Grove, and be available for housing matters as they arise, in all locations, especially at Spruce Grove, potentially at all hours
• Follow all employee policies and procedures as outlined in the Employee Handbook as well as the Housing Agreement
• With the support of the Housing Experience Coordinator, facilitate the arrival and departure of residents
• Clean resident rooms between departures and arrivals
• Keep common spaces sanitized, organized and welcoming
• Light maintenance duties including painting required
• Support the Housing Experience Coordinator with room inspections as required to ensure all standards of safety and cleanliness are maintained
• Report all resident concerns to the Housing Experience Coordinator to ensure all maintenance issues are addressed in a prompt and efficient manner
• Safeguard the privacy of employee information by maintaining complete confidentiality
• Enforce the rules and regulations of Staff Housing policies, reporting any major concerns to the Housing Experience Coordinator
• Uphold a safe and secure environment for all residents living in Staff Housing
• Co-operate and accept other assignments as and when required

Minimum Qualifications & Skills:

• Minimum one year working in a similar role
• Good people management skills
• Positive attitude
• Good written and verbal communication in English
• Excellent phone and email etiquette; texting and calls, proper electronic communication required
• Ability to function as part of a team
• Ability to self-manage and work independently
• Physically able to move furniture, and carry out general yard work and seasonal maintenance (snow shoveling etc.)
• Lift up to 50 lbs. and be physically fit for the demands of housing
• Valid Driver’s License