Location: 33 Henri Dunant St, Moncton, NS

Shift: Tuesday to Saturday 8am - 4pm

Career Opportunity – Inventory Control/Problem Resolution

Position Purpose

Inventory Control/Problem Resolution Associates work as part of distribution centre team and their main purpose is to process and resolve issues for freight moved into the Problem Resolution Area. The ICPR Associate is also responsible for processing returns. All ICPR Associates are required to be licensed to safely operate powered lift equipment (i.e. forklift with pacer attachment or electric pallet jack [EPJ]) in order to complete tasks such as loading, unloading, sorting, staffing and transportation product. A successful ICPR Associate must work safely, productively and accurately with minimal supervision.

Position Responsibilities:

• Display behaviors that are consistent with Home Depot's Values
• Be flexible and cooperative when asked to support other areas and/or job functions
• Deliver outstanding customer service to internal distribution teams and to our stores
• Perform all GWA functions (receiving, order selection, processing, palletizing, lift truck operations and loading of products) when needed
• Process and resolve issues for freight moved into the Problem Resolution Area
• Process Vendor Returns and Customer Returns
• Perform Cycle Counting
• Meet Safety expectations for this role as outlined under The Home Depot Canada Environmental Health & Safety Management System
• Additional duties as assigned by your Operations Manager

Knowledge, Skills and Competencies:

• Demonstrates responsible, ethical and honest behavior, models The Home Depot values
• Motivates self and others to achieve daily targets; acts with a sense of urgency to ensure assigned tasks are completed safely, on-time, and accurately
• Develops collaborative working relationships with people inside and outside of their team
• Embraces change in a positive and open manner while maintaining composure.
• Follows safety policies and procedures, holds self to a high safety standard
• Experience operating a forklift (with pacer attachment) or EPJ is an asset

Candidate Qualifications:

• Able to lift up to 69 pounds
• Computer-literate
• Able to stand and do repetitive computer work for many hours
• Independent, proactive and reliable
• Ability to work well with others in a group and foster a team climate where members are committed to a common set of performance goals and targets
• Strong verbal and written communication skills

• Excellent listening skills; follows instructions carefully and promptly
• Able to work in a fast-paced environment

• Strong attention to detail; outputs high-quality, accurate work completed according to THD SOP’s