Human Rights Officer - Intake/Early Resolution

HO1 Human Rights Officer

Regular/full-time; Regular/part-time

Manitoba Justice

Manitoba Human Rights Commission, Crown Law

Brandon MB, Winnipeg MB

Advertisement Number: 40343

Salary(s): HO1 $55,302.00 - $66,517.00 per year

Closing Date: January 2, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people, visible minorities and persons with disabilities. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Please indicate which position/location you are interested in if not both.

To be considered for this competition you must submit an application form. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit a resume, references, or other documentation at a later point if invited for further consideration.

Click here to access the application form.

The Manitoba Human Rights Commission is an independent agency of the Government, responsible for administering The Human Rights Code. The Commission takes complaints of discrimination, investigates them and determines if there is sufficient evidence that The Code has been contravened to warrant a public adjudication of complaint. The Commission also offers mediation services as part of the complaint process and conducts human rights education programs across the province.

Conditions of Employment:

• Must be legally entitled to work in Canada
• A satisfactory Criminal Record Check

• Valid Class 5F driver's licence with access to a vehicle for business purpose (Brandon only)

Qualifications:
Essential:

• Related post-secondary education (e.g. social sciences, law, human rights, etc.) or a combination of education and experience may be considered.
• Experience responding to inquiries from the public via phone, email, letter and/or in person
• Ability to interview and gather relevant information related to complaints
• Ability to interpret or apply legislation
• Ability to interpret complex situations and provide appropriate recommendations and/or referrals within specific policies and/or legislation
• Ability to organize, prioritize work assignments and work under pressure to meet workload demands and deadlines
• Effective interpersonal skills
• Ability to work in a team environment
• Excellent verbal communication skills
• Excellent written communication skills
• Experience with Microsoft Office, including Word and Outlook or equivalent programs

• Experience dealing with diverse members of the public, including vulnerable persons
• Knowledge of The Human Rights Code and related legislation
• Experience working with a case management database
• Knowledge in conflict resolution/mediation

Duties:
The Human Rights Officer- Intake/Early Resolution delivers front line service to members of the public. They provide information to the public about The Human Rights Code and human rights principles by analysing often complex situations to identify possible violations of The Human Rights Code. They are the first point of contact in the complaint process which involves interviewing and gathering information necessary to file a complaint. They also engage in early resolution discussions, to help parties resolve human rights issues without needing to file a formal complaint.

Apply to:

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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