For over 30 years, Safehaven has been providing exceptional care to children with developmental disabilities and complex care needs.

Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex care needs.

Safehaven serves individuals with disabilities and their families, through respite and residential programs at our Toronto, Etobicoke, North York, Woodbridge, and Aurora facilities, as well as client homes.

Our Future

At Safehaven, we are constantly striving to better serve our clients and communities that need us most. That’s why we are currently exploring opportunities to expand our service offerings beyond children to include adults, developing programs and services to care for more medically complex individuals, and implementing innovative therapy and recreational programs for our existing and future clients.

In order for Safehaven to achieve our goals, we are looking for exceptional people with huge hearts who are motivated by positively impacting the lives of others and believe in our vision of creating a more inclusive world for people with complex care needs.

Whether you are working in one of our locations, or in a client’s home, you will have the opportunity to make a real difference and improve the lives of clients and their families in our communities. You will be part of an outstanding team that is so passionate about the work we do.

Role Summary:

The Human Resources Manager for the Safehaven Project for Community Living (Safehaven) is responsible for providing strategic leadership in the planning and implementation of a quality-based, integrated human resource program.

This role supports all Human Resources functions, including recruitment and retention, on boarding, performance management, policy and procedure development and education, salary and benefits administration, recognition, employee and labor relations, HR information systems management, and oversight of the Occupational Health and Safety Program. The HR Manager is a leadership position and works to lead and inspire the culture and values of Safehaven.

Responsibilities:

Strategy, Vision and Leadership

• Acts as an internal consultant to implement Safehaven’s strategic initiatives and goals related to people resources; providing HR expertise, strategic advice and resource to all levels of leadership;
• Proactively develops and recommends HR strategic and tactical plans, analyzes trends and patterns to support the business goals;
• Establishes systems for performance feedback, employee appraisal and development to enhance individual and team performance;
• Supports development of the Talent Management Plan and key HR policies and procedures that guide the organization and Board.
• Manages the Talent Acquisition Specialist
• Works with the Leadership Team, Client Care Coordinators and Managers to assess the need for talents in relation to the culture of Safehaven identifying where specific competencies, knowledge or skills are required;
• Develops and implements short and long-term staffing strategies that align with succession planning and business strategy;
• Fosters and promotes a workplace culture where individuals and systems respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientation and faiths and religions in a manner that recognizes, affirms and values the worth of individuals, families, and communities;
• Ensures that all HR activities are in compliance with provincial and federal legislation.

Human Resources Leadership

• Shares knowledge and provides coaching and support to all leadership roles along with Client Care Coordinators, Managers and employees on employment matters;
• Supports Client Care Coordinators / Managers and employees on the interpretation and application of HR policies and related best practices;
• Provides Client Care Coordinators / Managers with a schedule of annual employee performance appraisals and audits completion of these tasks;
• Provides coaching and support to Client Care Coordinators / managers in the application of performance management, discipline and termination proceedings;
• Consults and works closely with leadership and legal counsel on employment contract issues, litigation and compliance issues;
• Coaches and supports Client Care Coordinators / managers to ensure the effective, fair and legally compliant administration of investigations, complaints, grievances, mediations and/or arbitrations
• Ensures annual training and professional development plans are in place;
• Organizes special projects such as organizational training and career development initiatives and recognition programs;
• Monitors absenteeism, coordinating timely medical evidence where required.

Occupational Health & Safety

• Responsible for administration of the health & safety program, ensuring compliance with legislative requirements, organizational standards, practices, systems and procedures;
• Investigates accident/injury and hazard reports as required;
• Implements appropriate measures to ensure a safe work environment for all employees, clients, visitors, contractors and others who enter Safehaven property/ premises;
• Partners with Client Care Coordinators / Managers and employees to:
• Document and report non-work-related illnesses/injuries to facilitate a Return to Work (RTW) plan and accommodations;
• Review and assist with Workplace Safety & Insurance Board (WSIB) claims, ensuring timely completion and submission; ensuring completion of WSIB follow-up forms (ex. functional abilities);
• Develop and monitor RTW plans for non-work-related injury/illness or WSIB claims.

Policy Development

• Reviews and develops new methods, techniques, drafts policies / procedures and provides the leadership team with recommendations for improving the organization’s system of measuring and managing employee performance;
• Ensures the development and maintenance of detailed position descriptions and physical demand Ensures all policies and procedures conform to legislated requirements as well as are aligned to core values and operational goals.

Recruitment and Onboarding

• Composes and posts job vacancies internally and externally maintaining competition files for all job vacancies from the opening of the file through to the closing of the competition;
• Reviews applications, shortlists candidates, arranges and prepares interview packages; coordinating / participating in interview process in consultation with Client Care Coordinators/Managers as required;
• Completes reference checks, initiates and confirms offers of employment and other associated clearances;
• Coordinates scheduling of new employee orientation sessions, arranging key speakers, preparing and presenting related materials on Safehaven’s philosophies and practices;
• Enrolls new employees to the pension and benefit program, coordinating salary and benefits administration throughout the employment experience.

Administration

• Works with Leadership Team to create a welcoming and supportive environment for employees of Safehaven, clients, families and members of the public;
• Serves as custodian of all employment, student and volunteer records ensuring proper filing, security, controlling access and responding to file review requests;
• Ensures files and records are maintained incompliance with Ministry standards and legislative licensing and audit requirements;
• Performs routine administrative duties including answering telephones, greeting visitors, opening and closing office procedures, word processing, photocopying, scanning, faxing, mailing and filing.

QUALIFICATIONS:

• Post-secondary education / degree in Human Resources or equivalent experience;
• Minimum of five (5) years’ recent working experience delivering full-service Human Resources functions;
• Human Resources Professional (CHRP) designation (or in process of completion) an asset;
• Working knowledge of relevant provincial and federal legislation, including but not limited to: Employment Standards Act; Human Rights Code; Occupational Health & Safety Act; Workplace Safety and Insurance Board Act; Accessibility for Ontarians with Disabilities Act; Personal Information Protection;
• Previous working experience in the non-profit/charitable sector or in public sector/healthcare is a definite asset;
• Ability to apply specialized professional knowledge to update and standardize HR policies and procedures; to manage short and long-term disability and WSIB claims and return to work programs, and to administer employee benefit and salary / job evaluation programs;
• Significant experience in managing full-cycle recruitment, developing job descriptions and postings in partnership with managers articulating duties, responsibilities, sills and competencies required;
• Ability to take initiative and work independently as well as to function effectively in a collaborative team environment;
• Demonstrated positive interactions with all levels of organization including Board members in a professional, consultative manner;
• Excellent verbal and written communications skills in English as well as demonstrated proficiency with Microsoft Office, and internet applications;
• Well-developed organizational, time management, interpersonal and problem-solving skills with a consultative and informative approach
• Demonstrated can-do attitude with success in delivering results to internal and external stakeholders holding customer service as a priority

We thank all interested candidates for applying. Successful candidates will be contacted to participate in the interview process.

All Safehaven employees are required to be fully vaccinated as a condition of hire in accordance with Safehaven policies.

Safehaven is an equal opportunity employer that is committed to inclusion and diversity. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.

Accommodation can be made for individuals identifying with a disability under the Ontario human rights Code.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Work from home

Schedule:

• 8 hour shift

Application question(s):

• Are you located in GTA? (Yes/No)

Education:

• Master's Degree (required)

Experience:

• Human resources: 5 years (required)

Licence/Certification:

• CHRP designation (required)

Work Location: Hybrid remote in Toronto, ON M6H 1M9

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