SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Looking for your first HR gig? Passionate about fashion and e-commerce? If you’re a dynamic and enthusiastic go-getter with excellent time management skills, we want to hear from you.

SSENSE is hiring for an HR Coordinator to support our HR and Operations teams during our upcoming peak sale season. This is an exciting time of year to join the SSENSE family as we will be on-boarding hundreds of seasonal employees.

Responsiblities

• Create new seasonal employee profile in the security and payroll systems
• Coordinate and act as the HR point of contact during onboarding session
• Maintain seasonal employee digital records as well as personnel-related data in our HR systems
• Approve employee hours in the payroll system and proactively research discrepancies in employee’s pay and hours
• Produce employment confirmation letters and other HR support letters as needed
• Generate standard HR reports as requested and assist in building analytics
• Ensure proper tracking of all seasonal training hours
• Respond and resolve ‘Tier 1’ employee inquiries including but not limited to responding to general HR administrative matters such as inquiries about pay, vacation, employment verifications, benefits and perks, corporate policies, etc.
• Audit contract end dates for employees and follow-up with management to confirm next steps as applicable
• Coordinate and draft contract extension letters and end of contract letters for seasonal employees
• Deactivate the accesses of employees leaving the organisation

• Assist with immigration-related tasks, including tracking work visa expiry
• Identify and implement areas for continuous improvement in HR processes, policies, and tools
• Work on ad hoc related tasks and assignments as needed

• Bachelor’s degree in Human Resource Management, or a relevant field, completed or near-completion
• A minimum of 1 year experience working in a fast-paced corporate and/or customer-facing environment
• Previous experience in Recruitment or HR, an asset
• Good written and verbal communications skills in both English and French
• Comfortable working with the Microsoft Office Suite (Excel, Word) and/or Google Suite (Docs, Sheets)
• Experience with a Human Resource Management System or payroll system (ADP, Ceridian, Workday, etc.), an asset
• Flexible to work days, evenings, or weekends, as required

Skills

• Excellent customer service skills
• Positive and energetic attitude with a passion to serve others
• Goal and achievement oriented
• Demonstrated attention to detail and resourcefulness
• Strong interpersonal skills with a natural ability to build relationships
• Solid planning, coordination, and organizational skills
• Self-motivated with a keen ability to anticipate needs and work autonomously
• Team player willing to jump in a support team members and internal clients when needed
• Ability to handle confidential information in a discreet, professional manner