Naramata Inn is keen to hire engaged, self-starters that are passionate about food, wine, delivering exceptional service experiences and, of course, Naramata. The freshly reimagined Inn delivers a proudly “Naramatian” experience. From produce to proteins, the menu is built around the best local growers and artisans in Naramata and the Okanagan Region. Naramata Inn showcases the true depth and breadth of award-winning wines produced by British Columbia’s winemakers.

As the first point of contact for guests, the host sets the tone for the guest experience. With a focus on a very high level of customer service, the host is a dynamic role involving both customer service and food and beverage operation.

Just a few of the perks:

• Competitive pay
• Health & Welfare Benefits
• Company sponsored team events
• Discounts on accommodations at Naramata Inn and affiliated properties
• Meal discounts at Naramata Inn
• Inclusive team environment
• Eligible for tip pooling
• Limited seasonal rental housing available on a first come, first serve basis
• Employee referral bonus – get paid to recruit!

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout our operation and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
The Brass Tacks

• Greet and welcome all patrons to the restaurant and bar and ensure they are seated and presented a menu
• Assist servers and liaise with the service team to ensure that all guests are looked after
• Offer a high level of service to Inn and Restaurant guests to ensure experience is seamless and enjoyable
• Responsible for smooth running of the host stand and ensuring all guests are well taken care of
• Keeps work area, including guest dining area, clean and organized
• Ensure that all standard operating procedures and read through and complied with

The Nitty Gritty

• Previous experience in customer service roles required
• Previous restaurant experience preferred, fine dining experience is an asset
• Working knowledge of dining and beverage service procedures
• Working knowledge of applicable liquor laws and regulations

Where you'll work:
Naramata is located on the eastern shore of Okanagan Lake, just outside the city of Penticton. The area is known for its picturesque orchards, vineyards, clay bluffs, and lakeshore. Light on rainfall and long on sunshine, Naramata is both visually stunning and emotionally stirring. People say the place has soul. People like us.

About Naramata Inn

Constructed 115 years ago by the town founders, J.M. and Eliza Robinson, Naramata Inn would welcome some of the Okanagan’s very first tourists and go on to weave a colourful thread throughout Naramata’s history. Naramata Inn is still making headlines as the best way to enjoy the full bounty of the Okanagan Valley. The Inn delivers a proudly “Naramatian” experience - from the best local growers and artisans in Naramata and the Valley, showcasing the true depth and breadth of award-winning wines produced by British Columbia’s winemakers.

The Fine Print
The employer, Naramata Hospitality LP d/b/a as Naramata Inn is managed by Columbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. which is an equal opportunity employer committed to an inclusive environment without regard to age, race, colour, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centres, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Job Types: Full-time, Part-time

Salary: $16.00-$17.00 per hour

Benefits:

• Company events
• Discounted or free food
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Naramata, BC V0H 1N1: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Restaurant: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

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