HARDWARE SALES & ADMINISTRATIVE ASSOCIATE

At Tri-Town Lumber & Feed Ltd., we are looking for an enthusiastic hardware sales and administrative associate to work alongside our intimate team. As a hardware sales and administrative associate at Tri-Town Lumber and Feed (“Tri-Town”), your primary responsibilities will be in sales and administrative duties. Your role will include providing friendly and fast services by actively seeking out customers to assess their needs and provide them with assistance. You will also be responsible for administrative duties including, but not limited to, scanning, paperwork and data entry.

You will work closely with the Senior Sales Executive and Manager of Tri-Town. This is a part-time position and the ideal candidate should be available on Monday, Tuesday and Saturday.

ROLES AND RESPONSIBILITIES:

Sales

· Welcome customers when they arrive at the store.

· Inquire into customers’ specific buying needs.

· Provide suggestions for home improvement tools and items.

· Lead customers to the correct aisle where their choice of product is displayed.

· Provide information regarding the features and benefits of products.

· Explain complex product functions to customers.

· Provide information such as maintenance and aftersales services.

· Facilitate and lead the entire buying process, including purchase, processing payment, packing purchases, arranging for delivery (if needed) and conducting said delivery (if needed).

· Stocking and merchandising.

· Provide friendly and excellent customer service, including information on special deals and offers.

· Some heavy lifting may be required such as, bending, kneeling, standing for extended periods of time.

Administrative

· Utilize computer terminals to check inventory, look-up orders and notify customers when product is ready for pick-up.

· Scanning of records and documentation.

· Answer phone calls and respond to customer inquiries.

· Ensure cleanliness of the store areas.

· Document/update sales records as necessary.

· Attach or affix price tags to items.

· Ensure loss prevention through constant vigilance during open hours.

· Assist marketing team in performing visual merchandising tasks.

QUALIFICATIONS

· Valid British Columbia Driver’s License: Class 5 is required & Class 1 is preferred.

· Ability to work a flexible schedule, including some weekends and evenings.

· Excellent decision-making ability and problem-solving skills.

· Ability to take initiative if and when needed.

· Excellent communication and reading skills.

· Experience working in a sales driven environment is an asset.

· Experience working in hardware stores is an asset.

· Trade experience is an asset.

· Familiarity with CashierPro is an asset.

· Proficiency with computers.

· Detail-oriented.

Wage: $15.50-$18.00/hour.

Job Types: Full-time, Part-time
Part-time hours: 20-40 per week

Salary: $16.25-$18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Weekend availability

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (preferred)

Shift availability:

• Day Shift (preferred)

Work Location: In person

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