Guest Service Agent Job at Best Western Plus Carlton Plaza Hotel
About us
Best Western Plus Carlton Plaza Hotel is located in Victoria. We are supportive, creative, and professional.
Our work environment includes:
- Lively atmosphere
- Growth opportunities
- International workforce
Best Western Plus Carlton Plaza Hotel is seeking fun, high-energy, friendly candidates for Guest Services Agent position. Candidates with no experience are welcome and great for part-time work for students!
Wage increase to $22.00 after 3 month probation.
Qualifications and requirements:
- Candidates must posses BC Class 5 Driver's License
- Flexible availability. Schedule is negotiable but candidates should be expecting to work mostly evenings and weekends
- Work well with others as well as independently in multi-cultual setting
- Professional and positive attitude with smiles and a sense of responsibility
- Enjoy customer service
- Speak English fluently to effectively communicate with guests and colleagues
- Great problem solving skill in fast-pace environment
Responsibilities include but are not limited to:
- General office tasks including answering phone calls and responding emails professionally
- Resolve issues and concerns to creatively meet guest's needs.
- Handle general questions and requests including concierge tasks
- Greet warmly at the front desk to provide welcoming and caring environment to guests
- Assist bell staff including parking and retrieving vehicles, and helping with luggage
Job Type: Full-time
Salary: $22.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Supplemental pay types:
- Overtime pay
Work Location: One location
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