Location/Lieu: North East Region – Sudbury/Manitoulin

Position/Poste: Vocational Rehabilitation Specialist - Employer and Client Coordinator Full-time

Duties/Fonctions:

• Develop relationships with employers in a variety of industries, operating as contact point with companies and their contacts initiating job orders
• Maintain ongoing effective communication with employers, ensuring all employer records are complete and kept up to date
• Work as a member of an inter-disciplinary team to achieve established job placement targets
• Act as an ambassador to equal opportunity and employment equity, advocating in all business relationships
• Measure the client’s progress and provides timely feedback on skills learned, remembering to provide encouragement and specific action recommendations to enable further understanding
• Communicate and resolve performance issues promptly in collaboration with employers and client
• Negotiate employment opportunities with employers
• Document employer priority needs and requirements to assist the ES team and clients to prepare for appropriate job matches
• Work with the MODC ES team to match clients with employment opportunities secured through the job development process; and to ensure the placement is supported to the extent needed
• Develop an on-the-job training plan for the client if required

Qualifications/Compétences requises:

• Post-Secondary education
• CVRP eligible would be considered an asset
• Bilingual in French and English would be an asset
• Experience adapting traditional educational methodology to various disability types to accommodate individual needs
• In-depth knowledge of the current labour market and labour market trends
• Experience in job development, employer outreach and marketing, and customer relationship management; reputable experience in recruitment and screening
• Sensitivity to issues/barriers that people with disabilities experience
• Excellent written and verbal communication, sales and customer service skills
• Well-developed time management, organization and teamwork skills
• Demonstrated ability to prioritize and work well under pressure
• Proficient in Microsoft Office suite and Adobe software
• Ability to document, maintain records and assist in reports
• Driver’s license and reliable transportation required

March of Dimes Canada is committed to a workforce that is reflective of the diverse populations that we serve. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and accessibility standards across Canada, March of Dimes Canada will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable and accessible.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: One location

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