Comox Valley Dodge, located in beautiful Courtenay BC is looking for an experienced customer focused individual to join their team as Director of First Impressions. If you possess previous reception experience, have excellent customer service skills, work well in a team, and have a positive attitude, we would like to hear from you!

Come and experience a great culture that drives success to not only our customers but to our employees and their families as well.

About the Role

The Director of First Impressions is responsible for handling general front office reception and administration duties, along with working directly with the Sales Team Leaders to assist in the management of sales inventory and administration functions.

Schedule: Full-Time; Monday- Friday

Salary: $20.00/hour

Primary Duties and Responsibilities:

• Efficiently help customers (internal and external) with the highest level of service
• Answer and direct all incoming telephone lines on a multi-line switchboard
• Service all client inquiries in a prompt and effective fashion
• Communicate customer feedback and concerns to all appropriate parties and supervisors
• Perform basic bookkeeping, filing, and clerical duties
• Take payments for services and product
• Submit weekly stationary and business cards orders as necessary
• Prepare correspondence and documents as necessary
• Manage petty cash and receipts, balance and log into spreadsheet
• Manage new and used vehicle stock in process

• Works directly with the Sales Team Leaders to assist in the management of sales inventory and administration functions

Qualifications:

• Minimum of 2 years of previous Reception experience in a fast-paced environment
• Must have previous experience managing a multi-line switchboard
• Previous automotive experience is an asset but is not required
• Knowledge of administrative and clerical procedures
• Ability to effectively respond to and meet the needs of a diverse client base
• Excellent customer service skills with the desire to exceed expectations
• Technology Savvy

About Us :

Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia. We have been recognized as one of Canada’s Best Managed Companies 4 years in a row! We have also been awarded the Canadian Automotive Industry Laureate Award for Business Innovation.

We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

Careers with Trotman Auto Group provide:

• In-house training from our exclusive TAG University and TAG Leadership Academy
• Among the best pay in the automotive industry
• Great benefits for full-time employees
• Advancement within TAG
• Close-knit team and exciting environment

Are You Our Missing Piece? Apply Now!

Comox Valley Dodge is proudly an equal opportunity employer and welcomes all applications. Please note that only successful candidates will be contacted for an interview.