One of our banking clients is looking for a Data Entry Administrator – Major Bank

Length: 12 months contract with a possibility of extension

Working hours: Monday – Friday, 37.5 hours.

Work Location-* Montreal, Quebec*

ROLE RESPONSIBILITIES:

· Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations.

· Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls.

· Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems.

· Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

· Takes immediate action to address serious infractions of policies or regulations.

· Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.

· Creates, maintains, and enters information into databases.

· Tracks, verifies, and processes transactions.

· Resolves or escalates invoice discrepancies in accordance

· Manage Service Level agreements as per set standards

PRJECT SCOPE:

· In collaboration with the Canadian government which gives students from India an opportunity to purchase GIC’s when upon entering Canada

· Representative would assist with setting up GIC account.

· Students would need GIC deposit confirmation in order to apply for Study Permit/ Visa

· Once student comes to Canada, the representative would assist with redeeming and setting up a payment schedule re-imburse into the account

QUALIFICATIONS:

· Strong knowledge and understanding of the business unit’s key products and services, processes, and controls.

· The ability to manage, track and prioritize multiple initiatives

· Good understanding of the business unit’s risk and regulatory requirements.

· Good knowledge of office equipment used by the business unit, such as photocopiers, computer hardware/peripherals, VDIs and printers.

· Solid knowledge and understanding of routine procedures and/or processes of the work team.

· Strong experience with transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.

· Specialized knowledge.

· Strong working knowledge of Microsoft Office

· Verbal & written communication skills - Good.

· Organization skills - Good.

· Collaboration & team skills

· Analytical, investigative, and problem-solving skills – Good asset management including annual audit

EDUCATION:

· Minimum 2 years of Data entry, Service file related work

· Less focus on customer service experience

· Bilingual is NOT mandatory but nice to have

· No Mutual fund certificate requirement

TR Global!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Schedule:

• Monday to Friday

Work Location: One location

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