Fort McMurray First Nation Group of Companies (FMFN Group) is the proud business entity of the Fort McMurray #468 First Nation. FMFN Group contributes to the overall growth and sustainability of our community by working with local businesses and industry partners. With over 30 years’ experience, FMFN Group has become a leader in providing heavy construction and mining services in the Wood Buffalo Region of Northern Alberta.

FMFN Group is seeking a self-motivated safety conscious individual who will be responsible for serving customers in person and via the telephone. The Customer Service Representative (CSR) is accountable for dealing with customer complaints, inquiries and processing transactions. CSR understands his/her role as a FMFN Group Petro Canada ambassador and provides positive brand experiences to all customers. This individual will also ensure that services are being provided in a proper and safe manner.

Responsibilities:

• Greet customers
• Scan items, operate cash register, and process transactions; authorize gas purchases
• Maintain the customer service and checkout area for prompt and accurate processing of orders
• Stock merchandise; maintain facility cleanliness
• Balance daily transactions

Working Conditions:

• 7 days on,7 days off; one week, 5:00 am – 2:00 pm, and the second week from 1:30 pm to 10:30 pm. Wednesday to Tuesday rotation .

• Must be able to regularly move, lift, carry, pull, push and place objects weighting up to 20lbs
• Prolonged standing, walking, lifting, squatting and bending

Qualifications:

• Previous customer service experience is preferred

• Training will be provided
• Valid class 5 Drivers license

Job Type: Full-time

Salary: From $19.00 per hour

Benefits:

• Company car
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Ability to commute/relocate:

• Fort McMurray, AB: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Experience:

• Customer service: 1 year (preferred)

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