Customer Service Coordinator (24 month term) Job at Cargill
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s animal nutrition and health business, where we improve lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.
Job Purpose and Impact
The Customer Service Coordinator (24 month term) – code customization that will process routine customer facing order management activities. In this role, you will use your general understanding of customer service practices and procedures to help execute well established customer service activities for basic and middle service level customers. You will contribute to an increased level of transparency, communication and responsiveness with the company's customers. Key Accountabilities
Receive and process customer code requests across multiple platforms following standard procedures.
Advise internal and external partners in nutrient and ingredient evaluation related questions.
Collaborate with nutritionist, veterinarians, and consultants to ensure.
Collaborate with formulation, pricing and master data teams to create new products from conceptualization to commercialization.
Receive and process clerical and administrative change requests following defined policies and procedures.
Assist in processing standard code requests from customers and consultants and validate data and accuracy.
Escalate undocumented issues that are not commonly defined or known to higher level staff.
Proactively identify risks and opportunities, within area of scope, to improve the order management processes.
Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned. Qualifications
Minimum Qualifications
High school diploma, secondary education level or equivalent
Minimum of four years of related work experience
Animal nutrition background
Proficient in Microsoft Office
Must be legally entitled to work for Cargill in Canada Preferred Qualifications
Bachelor’s degree in a related field
Customer service or order management experience
Experience in agriculture
Experience or knowledge in SAP
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
Please Note :
optimuspartners.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, optimuspartners.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Job Purpose and Impact
The Customer Service Coordinator (24 month term) – code customization that will process routine customer facing order management activities. In this role, you will use your general understanding of customer service practices and procedures to help execute well established customer service activities for basic and middle service level customers. You will contribute to an increased level of transparency, communication and responsiveness with the company's customers. Key Accountabilities
Receive and process customer code requests across multiple platforms following standard procedures.
Advise internal and external partners in nutrient and ingredient evaluation related questions.
Collaborate with nutritionist, veterinarians, and consultants to ensure.
Collaborate with formulation, pricing and master data teams to create new products from conceptualization to commercialization.
Receive and process clerical and administrative change requests following defined policies and procedures.
Assist in processing standard code requests from customers and consultants and validate data and accuracy.
Escalate undocumented issues that are not commonly defined or known to higher level staff.
Proactively identify risks and opportunities, within area of scope, to improve the order management processes.
Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned. Qualifications
Minimum Qualifications
High school diploma, secondary education level or equivalent
Minimum of four years of related work experience
Animal nutrition background
Proficient in Microsoft Office
Must be legally entitled to work for Cargill in Canada Preferred Qualifications
Bachelor’s degree in a related field
Customer service or order management experience
Experience in agriculture
Experience or knowledge in SAP
Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
Please Note :
optimuspartners.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, optimuspartners.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.