Computer User Support Assistant Job at North Vancouver Recreation & Culture
Computer User Support Assistant
Regular Full-Time
Competition #22041R
North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families, and communities. We offer a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for a positive, enthusiastic and friendly Computer User Support Assistant to deliver memorable experiences to our customers.
WHY WORK FOR US?
You will be an integral part of our dedicated IT team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents and staff. NVRC values employees by offering competitive compensation and a great work environment.
ABOUT THE JOB
You will provide great customer experiences by responding to user calls; investigating and resolving routine software and hardware issues; assisting in installing, configuring and testing new applications, equipment, and system updates; providing user orientation and assistance; performing system maintenance, back-up and recovery; and preparing and maintaining documentation and correspondence.
ABOUT YOU
You are committed to service excellence. You have considerable knowledge regarding the installation and operation of computer equipment and software applications; sound knowledge of communications and local area networks; and are able to investigate and resolve software and hardware issues. In addition, you have the ability to establish and maintain effective working relationships with a variety of internal contacts; perform informal training for users; and provide advice, information and assistance when required.
DESIRABLE TRAINING AND EXPERIENCE:
Grade 12 graduation supplemented by computer systems and applications courses plus sound related experience.
REQUIRED:
A valid Class 5 BC driver’s licence is required. All candidates are required to submit a Police Information Check as a requirement of the position. Candidates must be prepared to work at any of our NVRC locations.
HOURS OF WORK:
This is a regular full-time position for 35 hours per week, which may involve shift work including days, evenings and/or weekends. The rate of pay for this unionized position ranges from $29.70 – $34.96 per hour.
CLOSING DATE: January 9, 2023
APPLY ONLINE AT: https://nvrc.peopleadmin.ca/postings/1810
Education : Other trades certificate or diploma
Experience : Experience an asset
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